Madhu Annagiri

Division Chief Information Officer @ Clean Earth

About

At Clean Earth, our team's IT leadership is integral to providing top-tier environmental solutions across North America. With a focus on digital transformation and customer relationship management, we've launched initiatives that amplify business value and nurtures customer satisfaction. Distilling over two decades of experience in IT, my approach blends strategic program management with a passion for emerging technologies to navigate complex transformations and market disruptions. Our recent achievements include the deployment of advanced systems and process automation to bolster operational efficiency and drive revenue growth. Spearheading these efforts, I've fostered a culture of innovation and agility within our global IT team. Alongside my colleagues, we're committed to a service-oriented IT ethos that empowers our company to maintain its competitive edge and prioritize continuous improvement in all our technological ventures.

Country

United States

City

Greater Philadelphia

Industry

Environmental Services

Skill

Executive Management, Infrastructure, Agile Methodologies, Digital Transformation

Experience

senior director - it

clean earth, inc.

director Ã â â solution delivery and support - crm

michaels stores, inc.

2019-8 - Present · 7 yrs 2 mos

director of it - crm

ricoh americas corporation

2011-1 - 2014-1 · 3 yrs 1 mo

director of it - customer administration

ricoh americas corporation

2009-2 - 2011-1 · 2 yrs

director of it - enterprise applications and digital

ricoh americas corporation

2014-1 - 2017-1 · 3 yrs 1 mo

technology director and pmo

csc

2017-10 - 2019-7 · 1 yr 10 mos

Technology leader responsible for multi-generational transformation program.

senior consultant

bearingpoint

2003-11 - 2004-6 · 8 mos

Responsible for building Application support framework in the service contracts administration area. ;

project manager

infosys

1998-5 - 2003-11 · 5 yrs 7 mos

* Multiple Assignments * As a project manager built and executed account penetration models to expand from Technology experts to function domain. * Collaborated on building balanced score card for account management and measuring KPIs for success. Implemented onsite, offsite and offshore model to achieve client cost reduction goals. * Part of the core team that built the necessary framework for successful CMM(I) level 5 certification.

production engineer

wipro fluid power

1995-1 - 1997-1 · 2 yrs 1 mo

* As a supervisor in CNC department managed multiple shifts. * Designed and built assembly tools with extra strict tolerance for Japanese client. * Designed automation workbench to support easy assembly of hydraulic cylinders. * Enhanced simulation software for CNC programming.

senior technology manager

ikon office solutions

2004-6 - 2009-1 · 4 yrs 8 mos

* Directed support for the Customer Administration unit, including Contract Management, Billing, Installations, Meter Collection, and Invoicing, for this $4B company that was acquired by Ricoh Americas. Supervised staff of 30+. Planned and managed projects, established metrics, and administered budgets. Ensured compliance with SOX and audit requirements. * Established and led a project team, created metrics, and developed new policies and procedures. * Led a multimillion-dollar systems and processes reengineering effort to improve customer administration system performance that resulted in $10M in annual savings, improved quality, and eliminated 200 positions. * Increased regulatory compliance by implementing SOX SOD controls. * Eliminated gaps in SEC filings by spearheading organization-wide billing quality remediation efforts. * Restructured the customer administration operations to support new system flows. Project included migrating multiple legacy systems to Oracle ERP.

director of it

ricoh americas corporation

2009-2 - 2017-9 · 8 yrs 8 mos

Ricoh is a global information and technology company building on our legacy of workstyle innovation in a new world of work. With a strong history of introducing new technologies into the workplace and deep expertise in managing and accessing information, Ricoh continues to change the way people work today with innovative products and dynamic solutions that help businesses grow and profit.