luiza valente

supervisor de atendimento ao cliente

Country

brazil

City

rio de janeiro

Industry

consumer services

Skill

digital marketing, online advertising, marketing digital, marketing social, social media marketing, email marketing, marketing por e mail, google analytics, marketing strategy, event management, publicidade online, advertising, marketing, strategic planning, microsoft excel, social media, market planning, media planning, marketing communications, trade marketing, event planning, analytics, negotiation, events, portuguese, english

Experience

supervisor de atendimento ao cliente

valença

2018-6 - Present · 8 yrs 4 mos

executiva de contas - vendas e marketing

macaé offshore

2013-3 - 2014-9 · 1 yr 7 mos

* Planejamentos e desenvolvimento de produtos online para comercialização. * Prospecção de clientes. * Responsável pela venda de anúncios publicitários como banners, informes publicitários, e-mail marketing, anúncio na revista. * Realização de relatórios de pós- venda com as métricas dos anúncios extraídas do Google Analytics. * Desenvolvimento de briefings para campanhas on e off-line. * Planejamento de campanhas e ações de participação da empresa nos eventos focados no setor de Óleo & Gás. * Participação nos eventos do setor petrolífero – feiras. * Responsável pela divulgação de produtos, ações de marketing, web analytics, pesquisa de mercado, atendimento pré e pós- venda, fidelização e identificação de novos clientes e produtos, desenvolvimento de oportunidades.

supervisor de atendimento ao cliente

co founder

na brasa delivery

2016-10 - 2017-8 · 11 mos

* Control of the supply chain, from production planning to delivery of final product to the customer * Responsible for the creation and coordination of food production processes according to safety standards established by Brazilian law * Management tools focused on cost reduction and service improvement * Responsible for purchase, inventory control and the development of metrics control and standardization of services * People management * Management of marketing actions * Formulated new products for business expansion

assistente comercial â vendas, marketing e planejamento

nn - a mídia do petróleo

2011-1 - 2013-2 · 2 yrs 2 mos

* Online Newspaper : * Supervised the sale of ads in the newsletter, website and social media * Created proposals for insertion of advertising campaigns * Managed partnership proposals * Produced after sale reports using metrics from Google Analytics * Collaborated with planning of promotional campaigns in order to increase ad sales, gain new readers and to promote the company in the fair and events focused on the oil and gas market Courses Focused on Oil and Gas market: * Managed internal and external company courses * Increased the number of students in the courses * Responsible for organizing and following up with proposals, reports, online sales management, marketing, direct mail, events, pre and post * sales services * Planned and managed meetings, billing and budget control