luke cushanick

director of crm engineering

About

Brooklyn-based, Boulder-bred and born in the city of Brotherly Love. Force.com director and evangelist in the Educational Tech space, trailing a history of skiing, improving and travelling.

Country

united states

City

new york

Industry

computer software

Skill

salesforce.com, crm, agile methodologies, force.com, salesforce.com administration, integration, saas, cloud computing, databases, management, business process, web applications, customer relationship management, software documentation, enterprise software, paas, microsoft sql server, javascript, analytics, marketing automation, agile project management, business analysis, software as a service, program management, software project management, sales process, professional services, linux, sql, system administration, exacttarget, marketo, docusign, juggling, eloqua, vertical response, dupeblocker, cloudingo, demandtools, silverpop, improvisation

Experience

documentation and training manager

hostcentric

2000-1 - 2002-6 · 2 yrs 6 mos

customer support and new acct manager

virtualscape

1998-2 - 2000-1 · 2 yrs

Specialized in troubleshooting Microsoft Web Server-side issues involving IIS, ASP and FrontPage.

senior salesforce developer

hailo

2013-4 - 2013-11 · 8 mos

tier 2 support supervisor

wireless generation

2005-12 - 2007-9 · 1 yr 10 mos

salesforce.com administrator

wireless generation

2003-8 - 2009-8 · 6 yrs 1 mo

director of crm engineering

2tor

2018-4 - Present · 8 yrs 6 mos

Guiding the Salesforce.com development and architecture efforts.

senior salesforce developer

2tor

2009-8 - Present · 17 yrs 2 mos

* Implementing and maintaining a growing number of distinct Salesforce organizations (42 as of 2019) * Architecting and coding business processes with Apex and Visualforce * Integrating external databases to Salesforce database * Hiring and managing Salesforce administrators and developers * Consulting with departmental stakeholders on business process design