Louise Breen

An experienced Operations Manager with specific skills in change and transformation. + Effective people management, ability to lead a team to achieve KPI's and business objectives + Desire for constant service improvement, reviewing best practice and innovative ways of working and seeing through to implementation + Relationship Management and growth, managing a portfolio of clients worth over 3 million and achieving growth of 12% in short space of time + Commercial awareness - eliciting and understanding client requirements and business objectives + Leading a team through significant change and business transformation, devising and delivering new training material and micro managing the project plan to ensure clients and team are on board through every stage