Lisa Kemp

Global Business Solutions Advisor @ Sims Lifecycle Services

About

Sims Lifecycle Services is the global leader in the secure, sustainable and responsible recovery of retired electronics and computers for reuse and recycling. Our environmentally sound processes and complete data destruction techniques ensure compliance with environmental and data security legislation. Sims’ worldwide network of wholly owned and certified processing facilities support domestic processing of electronics and provide a comprehensive yet economically viable, solution to the management of e-waste.

Country

United States

City

Greater Hartford

Industry

Information Technology & Services

Skill

Client-focused, Strategic Thinking, Attention to Detail, ClientSuccess, Customer Service Operations, Business Strategy, Customer Success, Customer Satisfaction, Customer Engagement, Communication, Problem Solving, International Business Development, Business Reviews, Teamwork, Customer Service Management, International Sales, Client Relations, Service Delivery, Customer Support, Business Relationship Management

Experience

Global Business Solutions Advisor

Sims Lifecycle Services

2011-12 - Present · 14 yrs 10 mos

Hartford, Connecticut Area

Sales professional responsible for researching and identifying marketplace opportunities; establish and maintain high level business relationships with decision makers in major corporations with multiple and global locations. Participate and facilitate in the development of new strategic service delivery solutions that accommodate the challenging requirements of global business clients.

National Account Manager

Intechra

1997-1 - 2011-11 · 14 yrs 11 mos

Windsor, CT

A nationwide provider of electronics lifecycle management, and specialized logistics services. Acquire revenue and expand market share by fostering business development initiatives and building client relationships. •Negotiate pricing models and service contracts for Fortune 100, 500, and 1000 companies •Drive aggressive sales revenue for new and existing clients in the financial, pharmaceutical, healthcare, and insurance industries •Lead RFP response teams and execute contract documentation •Build technology service product catalog for global IT service providers •Determine revenue, risk and cost associated with client scope of work prior to engagement •Define custom scope of work based on negotiated solution •Effectively communicate client needs and service level objectives to the organizational resources

Education

Middlesex Community College

Marketing

Project Management Institute (PMI) Certificates of Completion Courses: Introduction to Business Analysis Fundamentals of Supervision and Management Fundamentals of Project Management