Lincy Monica Rodrigo

Key Account Executive - Client Servicing @ M.R.S. Packaging Ltd.

About

A highly competent Operations Executive with 4 years of experience in Client Servicing for Medical Insurance. Self- motivated with a can-do positive attitude whose success is based on integrity, confidence and reliability. Specialized in Global and Regional Health Insurance, mainly in Medical underwriting, Claims management, B2C sales and Business development. Experienced in diverse corporate fields of Event management, Administration, Health insurance, Customer support and Banking.

Country

United Arab Emirates

City

Dubai

Industry

Food Production

Skill

CRM Databases, NetSuite, Key Account Relationship Building, Operations Management

Experience

operations team lead

sony music entertainment

sales consultant

pacific prime

2017-12 - Present · 8 yrs 11 mos

team lead

sony music entertainment

2015-6 - 2017-8 · 2 yrs 3 mos

* Delivered new projects by conducting training and recruitment. * Managed internal and external stakeholders and organized monthly * meeting agendas to ensure retention. * Maintained productivity, analyzed monthly accuracy of the team and * consistently closed new business deals. * Proficient in various business operations including client billing, * project risks and conflict resolution. * Implemented effective business policies and procedures. * Modified targets for revenue profitability and client satisfaction * Good motivator and team player handling multiple tasks. * Taking appropriate action where performance deviates * from set tolerances * Well versed with MS office mainly Excel and Power point.