lenique hammond

* Received written prescription or refill request and verified that information is complete and accurate. * Maintained proper storage and security conditions for drugs. * Answered telephones, responding to questions and requests. * Assisted customers by answering simple questions, locating items or referring them to the pharmacist for medication information * Filled bottles with prescribed medications and type and affix labels. * Priced and filed prescriptions that have been filled.

* Departments of Rheumatology/Internal Medicine; Cleaned, prepared and stocked patients rooms for examination. * Obtained vital signs. * Assisted physician/nurse during physical examinations * Contacted patients to ensure that accurate information is collected during scheduling for pre-registration. Answered return phone calls and update patients account accordingly. * Updated insurance plan codes and policy information appropriately in system when needed. Perform eligibility and benefit check on all pre-registration and walk in patients. * Used payer requirements, basic coding, and medical terminology knowledge to complete and obtain required authorizations. Views, interprets, and updates the Financial Management System (FMS) in Invision to ensure accurate input of billing information. * Served as a liaison to coworkers and patients while demonstrating excellent customer services skills.

* Monitored patient flow to ensure efficiency. * Administered injections and medications. * Obtained blood specimens by performing venipuncture’s and fingersticks. * Collected and handled specimens with care. * Received and screens telephone calls and visitors to the office. Responded to a variety of inquiries, referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages. * Scheduled patient’s appointments and assist in the scheduling of the patients appointments with other medical offices. * Completed preliminary registration for new patients and update information on existing patients. Obtains necessary recertification/verification/referrals, signatures, copies of insurance cards, etc. May coordinate pre-admission testing. * Accepted co-payments, deposits payments or forward them to appropriate personnel. * Received, and open all incoming mail. Reviews, sorts, and/or directs mail to the appropriate staff in accordance with departmental policy.

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