krystyna stopher

store manager

About

Over 15 years experience in Retail/Customer Service/Hospitality. I'm a passionate and committed Manager that always makes sure customers come first and leave the store with a smile. Always there to support staff in any situation. Loyal and always on time.

Country

australia

City

narangba

Industry

retail

Skill

management, sales, time management, visual merchandising, customer service, retail, loss prevention, point of sale systems

Experience

concession manager

sportscraft

2014-11 - 2017-4 · 2 yrs 6 mos

Responsible for managing the day-to-day operation of the store, as well as setting customer service standards, and launching initiatives to hit sales targets. As well as developing and motivating a team, whilst ensuring everyone adheres to company policies and procedures.

sales assistant

myer

2012-8 - 2014-11 · 2 yrs 4 mos

* Strong Customer Service focus with attention to detail * Ability to resolve dispute situations * Communicating with team members to develop good working relationships * Supporting team members in fitting rooms where necessary * Trained Bra fitting * Attending bra fitting schools with Bendon, Berlei and Triumph to keep up to date with product * Working closely with Berlei Representatives * Merchandising stock for every day trading as well as catalogue set ups and midseason sales * Communicating with store VM team * Communicating with Management about best and worse selling products * Working under pressure and to tight deadlines * Helping new staff members at POS and shop floor with product knowledge

assistant manager

bright eyes sunglasses

2009-5 - 2011-5 · 2 yrs 1 mo

* Staff Hiring and Training, Leadership, * Problem Solving, * Visual Merchandising, * Cash Handling, * Customer Service, * Exceeding Sales Targets, Achieving KPI’s, * Stock Control,