kristi thompson

*  Qualified and routed incoming calls to book tours and provide outstanding customer service for prospective and existing residents. *  Conduct tours of property and model apartment for prospective residents *  Track immediate and future availability of apartment homes in order to maintain high percentages in residency by leasing and preleasing said apartment homes. *  Receive and record all resident, service requests, pest control requests, and packages, and follow up with each as it applies. *  Track, follow up, and encourage resident retention through renewals, and assisting with transfers on site. *  Submit, and qualify all applications by both submitting application to credit & criminal background check vendor, and following provided, proven methods of investigative efforts. *  Type, file, and organize all renewals, transfers on site, and new leases. *  Proficient in MRI, Microsoft Word, Excell, Power Point, Google, Craigslist, ForRent, and several other forms of Social media sites

*  Qualified and routed incoming calls to book tours and provide outstanding customer service for prospective and existing residents. *  Conduct tours of property and model apartment for prospective residents *  Track immediate and future availability of apartment homes in order to maintain high percentages in residency by leasing and preleasing said apartment homes. *  Receive and record all resident, service requests, pest control requests, and packages, and follow up with each as it applies. *  Track, follow up, and encourage resident retention through renewals, and assisting with transfers on site. *  Submit, and qualify all applications by both submitting application to credit & criminal background check vendor, and following provided, proven methods of investigative efforts. *  Type, file, and organize all renewals, transfers on site, and new leases. *  Proficient in MRI, Microsoft Word, Excell, Power Point, Google, Craigslist, ForRent, and several other forms of Social media sites

Responsible for care, health, feeding, and well being of 12 infants, answerable to each of the State of Georgia,Child Development Center, and Parents. Posting daily schedules displaying each child's : changing, feeding, napping, and (when applicable) proper medicine dispensation as per parental and/or physician instruction.

*  Qualified and routed incoming calls to appropriate reps. *  Revised and maintained company President’s yearly project filing system. *  Scheduled & booked executive & sales meetings and travel itineraries, coordinated visitor meetings. *  Prepared presentation materials for executive and sales teams. *  Created electronic master reference file of all new and active company product codes, descriptions and photos. *  Provided 10-15 Excel spreadsheet reports per week, derived from Acumen business system, to support sales, marketing and operations teams. *  Researched and administered successful sales recognition program *  Was awarded Certificate of Appreciation by Supervisor

*  Qualified and routed incoming calls, coordinated handling of all incoming and outgoing mail. *  Created Excel spreadsheets on request for 11 agents. *  Prepared 15-20 insurance binders and packets per day, for agents to mail to clients. *  Ran Motor Vehicle Reports, prepared and handled certificates of liability, updated and filed all policies and bonds. *  Archived company’s 1500-client book of business: Alphabetized, edited and color-coded all files. *  Ordered and tracked all office supplies, researching & using most cost-efficient vendors. *  Developed, implemented efficient in-house system for holiday & announcement mailings to clients.

* Coordinate all Transportation for attending conferees * Field and handle all incoming calls * Management of driving crew including scheduling and attendance of 5 Drivers * Maintenance and licensure of all fleet vehicles * Reports completed for required deadlines * Attendance of Managers Meetings * Maintaining relationships and accountability of Vendors

* Business to Business * Creating and Distributing Marketing Materials * Researching Competitors * Social Networking * Setting and Coordinating Appointments * Executive Calendar