Henry Ong

- A trusted advisor which working along with inside sales team to provide technical advice during the sales process such as identifying, positioning, quoting and closing compute, storage, networking, GEN AI solution(s) deal. - Delivering technical solution(s), product and services to address customer(s) need of varying complexity in terms of AI Servers, Storage, Networking, Rack & UPS, VMware and Microsoft portfolio. - Provide solution(s), product(s) and sizing support for OEM partner(s), channel partner(s) and direct customer(s). - Supporting Malaysia market for 3 years, Singapore 1 year, Indonesia 1.5 years and currently with dealing with Emerging Market (ROIC, Sri Lanka, Maldives).

Pre-Sales (System and Storage) - Pre-sales support to generate leads in terms of providing scope of work, product recommendation, design, sizing and develop bill of material. - Consult and propose solution(s) to overcome client’s pain point - Work closely with account manager and principle to win the deal Technical Specialist (Jan 2016 - May 2018) - Plan, manage and deploy IT project such as requirement gathering, site survey, network design, implementing POC, deployment and coordinating vendor to ensure timely delivery for installation of solutions. Conduct UAT and end user training during project closure. - Post-sales support to overcome customer challenge - Provide solution(s) for migration to ensure minimum user impact during migration phase.

Project : Maxis iSell - Involving in Application Development life cycle, System Integration Analyst Process for project life cycle such as: - Enhance the reliability of the application by performing system testing (functional, regression, performance). - Clearly describe the essential requirements by preparing change request assessment & functional design - Support for project war room at L3 to reduce impact during business operation.

- Provide solution(s) to troubleshoot more than 200 employee’s desktop/laptop to recover their productivity. - Implement crucial ICT upgrades for branches to archive rise in productivity. - Ensure the security and reliability of the workstation by performing periodical preventive maintenance. - Strengthen the security and efficiency of the network to eliminate congestion. - Resolve network outage situation to reduce impact on production operations.

Academic Competition: Year 2015 INTI International University “Innovative Apps Design Competition” -Achievement: 1st Prize Award Employer Project: Year 2014 Genting Malaysia Berhad (Efficient Billing Process) -Provide solution and analysis in identifying areas for improvement and review the current process that could be revised to work towards computerizing the business process.