Kipling Kong

Involved in the bank's first internal LLM rollout across CIB APAC, scaling from a 30-user pilot to 50%+ adoption across the region. Founded and grew the Global Markets Al Community, delivering workshops, hands-on labs, and prompt-engineering sessions for 80+ staff,establishing day-to-day Al usage in front-office and support teams. Provide analysis of the market to support business strategy, for example, competitor standings Manage new organizational and process requirements with impact on Client Development. Provide analysis on profitability to support new business / services. Manage and derived CRM project globally to business stakeholders to support business strategy. Coordination of Client Development related IG-/ Audit tasks, e.g. monitoring of Control plans, Client Selectivity exercise. Implement activities that build brand profile of the company and support the coverage teams. Delivered high-impact AI solutions and standards: w Worked with lab to built an OCR workflow that cut broker-review processing by 2–3 hours per analyst per week; partnered with Bloomberg on AI-enabled workflow pilots; developed internal prompt-design and evaluation frameworks; and ran design-thinking sessions that reduced solution development time by 20–30%. Identifies gaps and opportunities in service and product, working with sales, trading and management for the appropriate actions for follow up Proactively identifies new ideas and themes that can add value to Global Markets and shares and promotes those ideas across the Client Development team in the region and beyond globally Delivered strategic analytics and platforms: performed market/competitor benchmarking (Coalition Greenwich, McLagan), built Tableau dashboards used by regional heads for revenue and KPI tracking, and led a global CRM upgrade—driving user stories, stakeholder alignment, UAT, and rollout of Sales KPIs to 200+ GM sales.

• Committee Board for research and performance measurement: Prepare all ANREV index publications and performance measurement related to non listed real estate . • Perform financial modeling and performance measurement for top tier global investment firms. Works closely with senior management of these firms in developing new products and projects for performance measurement. • Prepare and calculate the ANREV Index and Global Real Estate Index (GREFI) as a benchmarking tool • Develop new index products (for eg, Pan Asia Open End Diversified Core fund level and asset level projects.) • Prepare and publish Anrev Index Reports such as IRR and Net Investment Multiple Index, Quarterly and Monthly Index, etc for bench-marking. • Maintain and increase market coverage of ANREV Real Estate Vehicle database • Responsible for the development and implementation of the Research and Professional standards programs for Asia Pacific. • Develop performance analysis with VBA, R, python, Power BI, etc. • Analyse fund data for company research reports

Collect vehicle and calculate ANREV indicies and GREFI Support other research projects

Maintain ANREV real estate vehicle database. Produce and help develop research and index publications for benchmarking Monitor market trend by keeping track with different news sources and detect launches of new funds

Worked with SAGE 50 Accounting Software: Responsible for various areas including invoicing, expenses, and payment runs, Dealt successfully with reconciliations and financial queries. Covered for other staff in the finance team. - Analyzed financial data to reach financial decisions. - Assisted in producing and analyzing year-end financial accounts, including liaising with the company's auditors and producing company tax returns and monthly management accounts. -Facilitated bank reconciliations and created job tenders in planning, management and research for government and private firms. -Ensured that the company service guarantees were met.

-Oversaw the processing of bonuses and licenses for Transport Operators in Camp. -Evaluated accident reports effectively and designed routing map for orientation of transport operators in Pasir laba camp. -Managed efficient and professional administering of all generated transport operator's documents such as mileage, orientation records and assessment of vehicles.