kim love

Worked with Cerno and is predecessor companies for over 14 years enjoying multiple opportunities and roles. Exposure to a broad range of claims and specialising in Catastrophe response. Most recent role within Cerno - Operations Manager Cerno Motor with full responsibility for all administrative functions and the successful implementation of streamlined processes to improve customer satisfaction, reduce claim life and create and promote a positive and harmonious working environment.

Motor account management with a large portfolio of Self-Insured customers, heavy machinery, farm machinery, together with passenger and heavy vehicle claims. Focus on total customer satisfaction and process driven to achieve desired results.

HELLO CLAIMS IS LIKE NO OTHERWe're new, we're innovative and we're turning the motor assessing industry upside down.Claims managers, insurance companies and self-insurers!....say hello to an end-to-end claims solution that benefits insurers, fleet managers, insureds, brokers and smash repairers. Welcome to Smart Assessing.Smart Assessing manages claims like no other "Assessor" and delivers results not seen through external assessing models before. Predictable lower average repair cost outcomes Predictable lower average repair times Higher levels of customer satisfactionGoodbye surprises; hello lower repair costs and faster repair times.Customised claims management dashboard puts you in control.Manage with confidence... welcome to the future of motor vehicle claims assessing