Kim Crowder

Boutique advisory firm helping C-suite teams align during high-stakes change, crisis, and uncertainty. Senior leadership alignment • Crisis leadership • Strategic decision-making protocols • Change readiness • Leadership team assessment • C-suite advisory • Executive facilitation RECENT CLIENT ENGAGEMENTS: $811M Healthcare Organization - Cost Savings Identification Conducted comprehensive discovery assessment revealing $117.7M in unnecessary annual turnover costs (10%+ of revenue). Identified senior leadership team archetype imbalances and built strategic alignment protocols. Organization received a roadmap to decrease turnover through executive and leadership alignment and development. $19B University System - Leadership Transformation Partnered with senior leaders during major institutional change. Designed and facilitated strategic lab sessions, created decision-making protocols, and measured 150% ROI as leaders taught frameworks throughout organization without additional consulting support. $2B Fortune 500 - Critical Change Alignment Aligned 3,300 employees across 12 countries during high-stakes organizational transformation. Built C-suite communication protocols to break the Uncertainty Pattern™ (leadership silence → team narratives → mistrust → talent exodus). Achieved 100% engagement throughout transformation period. Government Agency - Digital Transformation Recovery Intervened during stalled $200K digital transformation project (50% over budget, timeline tripled from 12 to 36 months). Diagnosed C-suite decision-making dysfunction, implemented alignment protocols, and restored project momentum. Already in crisis? Wondering if your senior leaders are high-stakes ready? DM me or email info@courageouscrowd.com to schedule a call.

Engaging Leadership Speaker, Keynote Presenter & Dynamic Emcee 📌Women Together International Conference 📌SHRM23 National Conference 📌Creative Mornings Indy 📌Linking Indy Women 📌SHRM Inclusion 2022 📌American Library Association National Conference 📌HarperCollins Publishers 📌SmugMug 📌Sono Bello 📌Neogov Seen and Heard In: Adam Mendler Blog AdWeek All American Speakers Atlanta Journal-Constitution Audacy Authority Mag Bloomberg Radio Brands Journal Business Insider Business.com CBS CBS Austin CBS MoneyWatch CBSNews.com CEO Blog Nation (CBNation.co) Cheddar Cheddar News Christian Science Monitor CNN Consulting Success David Meltzer Office Hours Defenders Newspaper Essence.com Fast Company Federal News Network Focus On Women Magazine Forbes Fortune Fox Fox Business Fox Houston Fox Soul FOX: Good Morning, Chicago Fox29 Front Runner New Jersey Go Banking Rates Inc.com Katie Couric Media KUNM Public Radio Latinas In Business Lifewire LinkedIn News Live Living Better in San Diego/Eye on the Community MarketWatch Monster.com NBC New York Amsterdam News New York Times Newsweek PRISM Progressive Opinions of Color podcast Radio One Robert Walters SHRM The Crime Report The Nexus Podcast The Record newspaper & NorthJersey.com Thrive Global Today.com Triple Pundit USA Wire WFYI WorkLife News Workology Elevate your event with keynotes that inspire and empower leaders across all tiers. Connect for presentations that make a lasting impact. Ready to engage leaders at all levels? Email info@courageouscrowd.com for booking and collaboration inquiries.

As a passionate contributing writer, I specialized in crafting lively, well-researched articles on critical issues shaping the worlds of executives, senior leaders, people leaders, and workplace culture, both in the U.S. and internationally. My focus? Injecting an inclusion and leadership lens into every piece. ✨ Bringing Vital Topics to Life I delve deep into the heart of leadership and organizational challenges, transforming complex subjects into engaging, insightful narratives. My articles aren't just reads; they're journeys into the evolving landscape of leadership, designed to captivate, inform, and inspire.

Created courses and learning modules using LMS systems, outlines, resources, guides, and content, and acted as lead facilitator for courses for leaders and team members across organizations.

Created courses and learning modules using LMS systems, outlines, resources, guides, and content, and acted as lead facilitator for courses for leaders and team members across organizations, including outcomes measurements and reporting.

Created courses and learning modules using LMS systems, outlines, resources, guides, and content, and acted as lead facilitator for courses for leaders and team members across organizations, including outcomes measurements and reporting.

Organized, launched and acted as Director, Communications, and a member of the Executive Committee. Played an integral role as a member of the CEO’s executive management team, utilizing more than 15 years of leadership and management experience. Directed cohesive marketing and communications efforts for the twenty-five-location library system. Managed and developed strategic marketing and communications plans and initiatives designed to engage a range of diverse clients throughout Marion County. Oversaw an annual budget of more than $855,000. Results: -- Oversaw project management for a $200,000+ website redesign, which was the Library’s first full redesign in more than 14 years. Established standards and expectations with consulting vendor. Website receives more than 10.2M visitors annually. Maintained client-agency partnership for over a year and a half. New website showcases features targeted at diverse consumers, including Google Translate, visual representation of multiracial staff and Library users, targeted messaging, and highlighted services and partnerships aimed at supporting inclusion. -- Integrated marketing strategy into the Library’s brand by providing consumer voice and insights for multicultural groups, which was demonstrated during the grand opening of the Center for Black Literature & Culture. Strategic marketing/PR initiatives led to more than 34 PR articles and appearances, a 50% click through rate on Facebook, targeted ad buys, an 8,000+% increase in webpage traffic, and 2,000 opening day attendees with the designated program areas, including the overflow sections, at maximum capacity. Strategy: -- Trained staff in order to provide important perspective regarding diversity and inclusion. All communications department members were required to attend diversity training annually. In 2018, we attended training by the Racial Equity Institute. As a director, I also attended Navigating Differences, taught by Purdue Extension.

Created courses and learning modules using LMS systems, outlines, resources, guides, and content, and acted as lead facilitator for courses for leaders and team members across organizations, including outcomes measurements and reporting.

Established marketing and communications operations after position was inactive for several months. Influenced decision making of local and national staff, board members, agency partners, and the marketing committee. Implemented marketing, social, and PR plans and campaigns. Focused key messaging on telling the compelling stories of how the organization impacts 7,000 multicultural Indianapolis youth each year. Results: -- Led marketing and communications initiatives in support of a $6.2M capital campaign to build a new facility. Created powerful marketing collateral by partnering with internal departments and external vendors, including graphic artists, marketing consulting agencies, photographers, videographers, and internally, the resource development team, Board of Directors, and capital campaign committee. Strategy: -- Wrote, reviewed, and edited marketing and communications materials to ensure application of the brand standards and strategy were met, including web, social, electronic newsletters, ads, videos, emails, presentations, and more. -- Developed and executed strategic marketing and customer strategies through engaging the organization’s marketing committee to establish actionable brand plans with measurable and reported successes.

After blogging about jazz on my personal blog, I reached out to one of the largest newspapers in the country in a top 5 media market, the Houston Chronicle, about writing for the publication. As a vocalist, I used my personal knowledge of this genre to interview internationally-known jazz recording artists. From living legends and Grammy Award winners such as Poncho Sanchez, Dee Dee Bridgewater, and Terence Blanchard; to younger artists including Grammy Award-winning Esperanza Spalding and Robert Glasper, I've spoken with and written about some of the genre's most well-known thought-leaders and musicians.