Khanyisile Patricia Khanyile

Chief Administrative Officer @ South African Post Office

About

VISION To optimize organizational efficiency and foster a culture of transparency. EXECUTIVE SUMMARY I am a Chief Administrative Officer with a 11-year career spanning administrative leadership and employee relations with the South African Post Office. In my current role as Chief Administrative Officer, I am responsible for conducting seamless operational tasks while liaising with external stakeholders such as attorneys, the CCMA, and union officers, facilitating constructive dialogue and swift resolutions. My role extends to compiling and analysing statistics on a weekly, monthly, and yearly basis, to ensure strategic decision-making backed by robust data insights. Prior to this I was an Acting Employee Relations Practitioner, where I honed my investigative skills in managing disciplinary cases, ensuring equitable outcomes, and safeguarding sensitive information. I collaborated closely with union representatives, fostered an environment of trust and cooperation, and facilitated productive discourse during labor-related proceedings. My collaboration with HR professionals to develop comprehensive training programs underscores my proactive approach to mitigating future conflicts and promoting a culture of compliance and accountability. As Acting Administrative Officer Highway Area Office and Acting Container Coordinator Transport and Logistics, I demonstrated an unwavering commitment to quality control and operational excellence. From compiling daily statistics to expediting order fulfillment and ensuring adherence to safety protocols, I consistently optimized processes to enhance efficiency and minimize errors.

Country

South Africa

City

KwaZulu-Natal

Industry

Telecommunications

Skill

Container Shipping, SARS e-filling, Third-Party Logistics (3PL), Office Administration, SAP HR, Warehouse Operations, Administrative Assistance, Administration, HR Policies, Onboarding, Inventory Management , Sustainability Promotion, Relationship Management , Quality Control, Conflict Resolution, Training Program Development, Union Relations, Report Preparation, Statistical Analysis, Client Liaison

Experience

Chief Administrative Officer

South African Post Office

2018-10 - 2024-9 · 6 yrs

South Africa

• Assisting with operation task • Leasing with outside client i.e. Attorneys, CCMA, and Union Officer. • Doing Administrative work • Minute taking • Compiling weekly, monthly, and yearly statistics. • Logging disciplinary cases and grievances. • Preparing material for CCMA cases • Guidance in disciplinary procedure.

Acting Employee Relations Practitioner

South African Post Office

2023-1 - 2023-12 · 1 yr

• Conducted thorough investigations for disciplinary cases, resulting in accurate and fair outcomes. • Upheld confidentiality standards rigorously to protect sensitive information relating to individual cases. • Prepared detailed reports after each hearing, facilitating transparency and clear communication among stakeholders. • Developed strong working relationships with union representatives, achieving constructive dialogue during contentious proceedings. • Collaborated with HR professionals to develop comprehensive employee training programs on disciplinary procedures. • Facilitated open communication channels between parties involved in disciplinary matters, fostering an environment of trust and respect throughout the process. • Participated in labor-management meetings to discuss labor issues.

Acting Administrative Officer Highway Area Office

South African Post Office

2018-1 - 2018-10 · 10 mos

• Compile daily statistics on ODMS • Compile and submit weekly statistics to SASSA • Requesting travelling and advance for SASSA teams • Maintain SASSSA assets.

Driver L3 Transport and Logistics

South African Post Office

2013-1 - 2018-10 · 5 yrs 10 mos

• Loading and offloading the vehicles • Transporting mail from Hubs to Retail offices. • Return all undelivered mail to the original sender and all misrouted mail to the hub, depot, and mail centre.

Acting Container Coordinator Transport and Logistics

South African Post Office

2017-10 - 2018-1 · 4 mos

• Supported quality control initiatives by inspecting incoming containers for damage or defects before integrating them into the existing inventory system. • Expedited order fulfillment, ensuring accurate container sorting for streamlined order picking processes. • Updated quality control records and reports. • Provided feedback to production team regarding product quality. • Contributed to the reduction of damaged goods through careful handling and appropriate placement during container sorting tasks. • Adhered to all company policies and regulatory requirements related to the handling, storage, and transportation of containers within the sorting area. • Followed safety protocols while handling hazardous materials. • Developed strong working relationships with colleagues in other departments to promote a cohesive and efficient warehouse environment. • Promoted sustainability within the warehouse environment by properly recycling or disposing of damaged or unusable containers after the sorting process was completed.

Acting Administrative Officer Training

South African Post Office

2016-5 - 2017-9 · 1 yr 5 mos

• Assisting with travel requisition • Compile and submit all weekly report and monthly reports • Maintain leave roster • Arrange the meetings and the training room's bookings.