Khaled Salameh

Leading the efforts of the Technology Services Department to deliver state-of-the-art technologies and solutions to customers in MENA Region Delivering enterprise-class solutions and technologies to clients on the following technologies: - Microsoft Products and Technologies, including AzureStack, Public Azure, Hyper-V, System Center, Exchange, Office 365 and AzureAD - Open-Source Solutions: RHEL, CentOS and Other Linux Distributions, In addition to Educational Platforms such as OpenEDX - Mixed Reality: HTC Vive, Oculus Rift, Oculus Go, Microsoft HoloLens and Magic Leap One - IoT: Arduino-Based Devices, Raspberry Pi and others - Natural Interactions: Microsoft Cortana, Amazon Alexa, Google Home and Azure Cognitive Services

Provide world-class IT Infrastructure services and consultation: - Provide direction and guidance on all technical aspects of the IT infrastructure, ensuring adherence to relevant technical strategies, policies, standards and practices - Lead implementations of IT projects - Provide technical assistance and solutions for complex issues - Manage and support several complex IT Infrastructures - Provide world-class consultation, implementation and support services - Technical advisor for several enterprise organizations in various industries - Provide technical services for state-of-the-art technologies from Microsoft for cloud and on-premise solutions

Reporting directly to the COO and Managing and Directing the Information Technology Department. Below is an outline of my main responsibilities and accomplishments: - Manage the IT Infrastructure & the Internal IT Operations for 200+ users and more than 100 Physical and Virtual Servers - Manage the Microsoft Server infrastructure that includes major Microsoft Products and Technologies such as TMG, Exchange 2010, Windows Server 2008 R1 and R2, Forefront Endpoint Protection, HyperV, VMM 2008 R2, DPM 2010, OCS 2007 R2 & Lync 2010, SharePoint & Project Server and many other technologies. - Plan, design and maintain the IT Infrastructure for 3 Corporate Branches - Document the infrastructure services, changes, upgrades and migrations - Manage & align 100K+ US Dollars IT Budgeting and expenses for the department - Designed the physical network infrastructure & connectivity - Responsible for recruitment, supervision, development and training of IT Team Members - Manage the infrastructure security and implement Threat Management Solutions for both LAN & WAN using Microsoft Technologies - Act as an IT Consultant for corporate clients - Analyze and help preparing technical proposals - Build comprehensive reports for clients regarding their IT Infrastructure - Plan for future corporate expansions to meet business needs - Plan and Implement the Disaster recovery solutions for LOB applications

Reporting to the IT Manager, as a Sr. Systems Admin I supported 200+ Users in two branches and administered an infrastructure of 80 Servers & Virtual Machines. Below is an outline of my main responsibilities and accomplishments: - Upgraded existing client machines to Windows XP SP2/SP3 & Windows Vista - Installed and configured VMware ESX 3.0.2 and ESX 3.5 - Managed VMware virtual environment using VMware Virtual Center 2.5 - Implemented Virtual Machine Templates for rapid provisioning - Migrated the VMware virtualization infrastructure to Microsoft HyperV using SCVMM 2008 - Upgraded the email infrastructure to Exchange 2007 from Exchange 2003 - Implemented Exchange ActiveSync and Outlook Anywhere (RPC/HTTPS) - Implemented Microsoft Forefront Server for Exchange 2007 - Configured and administered Microsoft ISA 2006 - Implemented fast imaging solution for rapid desktop deployment using Acronis Echo Server Enterprise and later on using Windows Deployment Services - Planned and implemented the entire network & server infrastructure for the company's HQ - Configured DHCP, DNS, and Active Directory Services - Implemented multisite Active Directory configuration & replication - Designed and implemented a fault-tolerant email service using MS Exchange 2007 - Planned and implemented the backup solution for the HQ using Microsoft System Center Data Protection Manager 2007 - Improved business communications by implementing Office Communications Server 2007 - Utilized Microsoft PKI Infrastructure to implement Wired and Wireless EAP-Based authentication using IEEE 802.1x authentication standard - Improved site-to-site VPN Communication between branches and secured the communication using L2TP/IPSec & SSTP - Implemented secure L2TP/IPSec client access using security certificates and pre-shared Keys. - Administered and configured all corporate mobile devices running diverse mobile operating systems such as Windows Mobile 6.5, iOS, Blackberry OS and Symbian

Technology Trainer delivering Microsoft Certification courses such as MCSA, MCSE, MCTS, and a Systems Administrator. Below is an outline of my main responsibilities and accomplishments: - Maintaining the Directory Infrastructure for the network that runs MS Active Directory - Installed and maintained DHCP Server service - Installed and configured 30 Microsoft Virtual Server 2005 machines for the labs - Secured internet connectivity using Microsoft ISA Server 2004 - Installed and configured Microsoft Exchange 2003 - Implemented a centralized Anti-Virus Solution for the network using Microsoft Forefront Client Security - Deployed Office 2003 and other applications using Group Policy. - Secured traffic between exam machines and the exam server using IPSec with Kerberos-Based Authentication - Troubleshoot and fix client machine problems - Delivered IT Courses to more than 150 IT Professionals

Deliver IT Related Courses such as MCSE & A+

Desktop Technician responsible for maintaining the network environment & desktop machines, the network included the following : - 20 Windows XP Professional Desktop Computers - 2 Windows Server 2000 Servers - ISA Server 2000 - Windows Software Update Services - Hardware maintenance