Kevin Lacey
General Manager - Network Development @ San Churro
About
Currently as the General Manager - Network Development, I lead the expansion and growth of a leading Australian dessert chain with over 70 locations across the country. I have an MBA and multiple qualifications in finance, mortgage brokering, IT, and food safety. In 2019 and then again in 2024, I was recognised as one of the Top 30 Franchise Executives in Australia for my contributions to the franchising sector. Also in 2024 I was a finalist in the Retail Innovators Awards under the Inspiring Leaders Category. I have over 25 years of experience in franchising and business in various industries and markets, including FMCG, retail, transport, B2B and Hospitality. I have worked with renowned brands such as Domino's Pizza, Fastway Couriers, United Franchise Group USA/AUS, Plus Fitness, Gelatissimo to name a few. I have extensive experience with international and domestic operations, international business sales and system development, cost control strategies, P&L analysis, and business turnaround. I am a strong strategic thinker and team builder with a "Can Do" attitude, and I am passionate about helping franchisees and franchisors alike achieve their goals and grow their businesses.
Australia
Fitzroy
Hospitality
Workplace Safety, Fire Safety, Environment, Health, and Safety (EHS), Adjustments
Experience

australian institute of business

regional franchise manager - contractual
fastway couriers

national franchise development manager -contractual
first index

national franchise business development manager
australian fitness management - plus fitness

independent business owner
acn pacific

multi-unit manager and operations manager
domino's pizza enterprises limited

general manager - canberra
fastway couriers

managing director and franchisee
domino's pizza enterprises limited

intl franchise business analyst and performance specialist and franchise asset specialist and master collections
united franchise group

national franchise business manager
fastway couriers

general manager - contractual
fastway couriers

business operations improvements
domino's pizza enterprises limited
* Business Development & New Recruitment * High Sales Mentality Marketer * Training & Development

state franchise business consultant â queensland and victoria
domino's pizza enterprises limited
* In charge of Franchise Development and Support for over 150 Franchise and Corporate Franchised Stores whilst also being a support role for the South Australian, Western Australia & Northern Territory Markets. Responsible for sales and customer growth, profitability, Franchise Development, support and recruitment * Established higher profitability statistics with major emphasis on KPI’s & P&L’s to ensure viability and long jeopardy of store and business owner. * Created High Sales Mentality – created increased sales volumes. * Developed and worked with existing and new franchisees along with their team/s to ensure operational excellence which in turn increased business growth within twelve months. * Executed and enhanced National and Local Store Marketing programs to help enhance growth * Created operational procedures to enhance business practises and operations during high & low sales periods.

national pos training , development and support manager
domino's pizza enterprises limited
Managed a group of trainers around Australia & New Zealand with the role out of Domino’s Pizza’s new POS System called PULSE. In charge of the role out procedures and training program of the new Point of Sales System across all stores. Working closely with both corporate and franchise stores in Australia & New Zealand whilst considering costs towards both the corporate stores and business owners. Also developed all the training material and training program practises to ensure accuracy and proficiency with the use of the POS system.

state franchise training and development manager â queensland and new south wales
domino's pizza enterprises limited
Trained and Developed new incoming Franchise business owners into new and/or existing stores. Trained and supported new franchise business owners and their team members in exceptional operational procedures, systems and profitability.

national franchise development manager - contractual
red lea chickens

national franchise manager - snap
snap printing
Education
southern cross university
commerce
griffith university
griffith university
tafe nsw
food safety
college of tourism & hospitality (cotah) brisbane
food safety
john paul college
english
southern cross university
commerce
australian institute of business
banking
the national finance institute
marketing
Kevin Lacey's Contact Information
Phone
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