Kellen Barnett

•Manage and setup events for clients in multiple buildings on campus. •Greet building guests and respond to client concerns, which include equipment, event setup alterations and audio/visual assistance, etc. • Assist facility leadership team with executing emergency response within the facility in the event of fire, or other facility related emergency. • Responsible for leading and motivating a team of students in the absence of operations and events management. •Provide direction to lower level staging personnel

•Provided excellent customer service to all while maintaining the safety, security, and order of State Farm Arena. •Regulated and monitored credentials of everyone for specific access to sensitive and/or restricted locations throughout the arena •Patrol and monitor all areas of the venue and identify safety risks/violations and the ability to resolve them

•Event staff for State Farm Arena, Georgia Convention Center, and Gateway Center Arena. •Ensured all guests all properly searched at security checkpoint before entering venue. •Ensured all guests do not bring prohibited items into venue.

* Assisted clients with difficulties surrounding their purchase for a live sporting event. * Closed sales regarding clients who were seeking to purchase tickets to a live sporting event. * Assisted clients with purchasing tickets that suited their needs for a specific live sporting event.

•Originated pricing for future UFC live events domestically and internationally. •Compiled in-depth research of potential event markets. •Brainstormed creative ways to promote ticket sales. •Created event recaps of ticket sales, executed promotions, marketing tactics, and activations in the market. •Researched all trends happening in sports and live events and the marketing tactics being used.

• Patrolled concourses, restrooms, and other areas to ensure a clean atmopshere. •Restocked restroom supplies, empty trashcans and follow health and safety regulations. •Resolved cleaning issues as directed by fellow staff and management. •Greeted our guests and assist them throughout the game to ensure their visit is safe, clean, fun, and family- friendly.

As a member service representative of Planet Fitness I help customers with gym-related questions. •Provided new members with a tour of our amenities of our gym. •Answered phone calls professionally as well as follow provided script. •In addition, cleaned gym equipment.

•Referred customers to best products for their supplement needs. •Sold GNC products and memberships to customers •Counted correct deposit nightly •Assorted and counted inventory • Managed store independently at times