Kyle B.

Leading application development strategy and execution across AI, data engineering, and enterprise integration initiatives for a national sales and marketing services company. AI & Innovation Spearheaded a proof-of-concept AI photo analysis system for retail endcap compliance at Best Buy, taking the project from client request to in-store demonstration in under four weeks. The solution compares in-store displays against planograms using computer vision, paired with an audio audit analysis tool that evaluates employee performance against client-defined metrics. Expanded Pulse Audio, an AI-powered audio auditing platform measuring rep performance, to support Delta Airlines credit card kiosk operations. Serve as the company's AI subject matter expert, leading manager-focused training sessions on practical AI usage and shaping enterprise AI policies and procedures. Data Engineering & Architecture Founded the company's first dedicated Data Engineering department, building the team and establishing processes to manage integrations between internal platforms and external client systems. Led the migration of Salesforce data and file archives to Microsoft Azure, reducing storage costs and enabling direct PowerBI reporting from Azure SQL resources. Enterprise Systems & Process Delivered Workday integration with OCSS for automated child support garnishment processing. Partnered with the innovation team to transition the development organization to a two-week sprint cadence, improving delivery predictability and cross-team alignment.

Led enterprise technology strategy & development, overseeing architecture, implementation, and optimization of enterprise applications, automation, and AI-driven solutions. Drove digital transformation by merging IT infrastructure, processes, and enterprise systems across Creative Channel Services and BDS Marketing in 90 days post-acquisition. Championed HR tech modernization, leading the migration of 2,200 employees from Ceridian Dayforce to ADP Workforce Now HRIS, enhancing workforce efficiency and compliance. Led Insight Center enhancements, including: Find-a-Friend referral module, boosting employee referrals—the highest-performing hiring source in terms of conversion rate and retention. Work prioritization engine, enabling data-driven task management for field teams, maximizing ROI by focusing on high-impact activities first. Field Vision mapping, a real-time GIS-powered dashboard for leadership to track field operations, workforce deployment, and task completion in real time. Ignite gamification module, driving engagement and performance by incentivizing reps to complete assignments efficiently through a rewards-based system. Led an initiative to enable AI-powered automation, leading the implementation of a multimodal large language model (LLM) for automated QA, achieving 99%+ accuracy in field image validation and real-time client reporting. Built a scalable 36-month IT roadmap, aligning enterprise technology strategy with C-suite objectives, investor expectations, and evolving industry trends. Spearheaded an enterprise-wide analytics transformation, fostering collaboration between Analytics, Data Services, and Development teams to create a more agile and data-driven decision-making environment. Led the development of a $100M+ tax compliance reporting solution, ensuring automated, accurate billing and tax remittance across all U.S. and Canadian jurisdictions.

In June of 2021 Creative Channel Services & BDS Marketing united and relaunched as BDS Connected Solutions. Merged IT infrastructure, processes, and teams across two large enterprises

In June of 2021 Creative Channel Services & BDS Marketing united and relaunched as BDS Connected Solutions. Directed cross-functional remote workforce of 10, ranging from entry-level product mangers to department managers, and collaborated with business development, data engineering, analytics, and operations Launched Dallas office and recruited and managed new Service Desk team of 5 employees Spearheaded 90-day technology transformation driven by divestiture from Omnicom Group, completely overhauling enterprise software suite Created steering committee to for user acceptance testing of core enterprise software; increased user sentiment by 60% Achieved Technology employee engagement scores 7-10% above company average for the 2019-2020 consecutive years Conceptualized, architected, and launched brand advocacy, operational management, and online training SaaS solutions with combined user bases and audiences of over 500,000

Founded Customer Care department; achieved continuous 98%+ customer satisfaction score Led and collaborated with engineers using DevOps skills to improve platform performance by 65% Recommended processes and methodologies for implementing ETLs from SQL databases into Amazon Redshift

Launched refer-a-friend reward system; resulting 5% improvement in user acquisition rate Promoted in 12 months due to strong performance and organizational impact Pioneered Amazon Web Services migration for online training platform of over 500,000 users Directed migration of 7 retailers and 72 clients to new generation of e-learning platform

Overhauled hosting platform, improving performance by 50% and reducing operational expenditures in IT 70% Executed cross-town office moves for 30 full-time employees; prevented disruption in day-to-day operations Implemented application performance management (APM) software to target and fix performance issues; resulting 30% performance increase

Established successful ongoing relationships with more than 11 businesses in the Chicagoland area and more than 30 globally Modernised and serviced point-of-sale and surveillance systems for 5 business locations Engineered full-stack software to manage 50-server cloud platform and underlying data center physical space, networking, and power equipment Installed and maintained more than 1,600 servers in 5 data centers across 3 states