Kaushik S.

Leading innovation in the payment gateway and acquiring space across UAE and KSA. Spearheaded the launch of key products including MPGS, CyberSource, Network Tokenization, and BNPL solutions (Tabby, Tamara), tailored for SME and enterprise merchants. - Launched acquiring in UAE and KSA - Rolled out acquiring capabilities in UAE & KSA with PF, AFT, and high-risk merchant handling. - Delivered smart routing solutions to optimize acceptance rates and reduce transaction failures. - Drove a 20% increase in transaction volume across e-commerce platforms in under 2 years. - Managed full product lifecycle from strategy to go-live, enhancing customer satisfaction and retention. - Collaborated with cross-functional agile teams to accelerate delivery timelines and improve go-to-market efficiency. - Contributed to consistent YoY revenue growth via enhanced merchant onboarding and acquiring strategies. - Passionate about scaling digital payment ecosystems and optimizing user experiences in the FinTech space.

• Aligned the global product roadmap with emerging market needs, resulting in a 23% increase in transaction volumes. • Enhanced transaction approval rates by 15% through the implementation of a unified checkout and improved fraud detection rules • Successfully initiated and launched bank payments as a new payment method for online checkout at Mercedes pay GmbH

Key accomplishments include: * Spearheaded the development of innovative payment solutions such as Pay by Link and Global Payouts, contributing to a 25% increase in revenue growth over three years at ACI Worldwide. * Managed end-to-end product lifecycle for payment gateway offerings, ensuring timely delivery of high-quality projects recognized by stakeholders for meeting critical deadlines with an Asian PSP and a French e-commerce giant. * Conducted comprehensive market research and competitive analysis to identify emerging trends in digital payments, leading to the successful integration of multiple APMs that enhanced merchant sales by 30% across various regions. * Fostered strong stakeholder relationships through transparent communication and effective roadmap management, resulting in improved trust and collaboration among cross-functional teams throughout the product development process.

In the role of Product Owner at Capita within the dynamic FinTech sector, significant contributions were made towards enhancing product development processes. Collaborating closely with Product Managers and Subject Matter Experts was essential for aligning on a clear product vision. This coordination not only maintained an organized release backlog but also improved team efficiency by 30%. Engaging directly with users through interviews allowed for effective requirement gathering that reduced ambiguity during project phases by 25%. Crafting detailed user stories in Rally with clear Acceptance Criteria facilitated smoother Sprint grooming sessions across globally distributed teams. Participation in all Sprint ceremonies ensured continuous process improvement while addressing daily work queries effectively. The focus on resolving impediments quickly fostered collaboration among cross-functional teams and resulted in a notable 20% increase in project delivery speed. The experience gained here solidified expertise in agile methodologies within the fast-paced world of digital payments.

Relevant Industry Expertise : Digital Payments, HCM (Human Capital Management) - Coordinate with Senior Product Owner and SMEs on the product vision w.r.t. Release cycle. - Create Portfolios, Epics, user stories in Rally defining Acceptance Criteria. - Maintain Product and Sprint backlog. - Take part in Sprint grooming, Sprint Planning, Sprint Retro and Sprint Review. - Help the UX team gain insights into the old Flex application and brain-storm in creating new UI designs to be developed in Angular JS. - Work closely with the product development team located globally. - Perform UAT before accepting the user stories for the Sprint. - Coordinate with the product team in resolving queries and impediments related to daily work.

Relevant Industry Expertise : FinTech and Digital Payments, Salesforce CRM, e-learning and e-commerce domain. Responsibilities: • Work with the stakeholders to drive the Business Analyst responsibilities. • Create User stories, Engage in grooming, Sprint Planning • Present Demo, Sprint Review • Preparation of training based presentations on new testing methodologies. • Involved in the task of Reviews. • Training teams to follow Agile methodology - Agile Evangelist. • Updating of pre-existing documents as per new enhancements. • Involved in the preparation and updating of CMMI documents. Appreciation: Received appreciation mails on team level for excellent team work in delivering time bound quality product and making several successful sprint releases.