kathryn marsh

* Covered as a PA for the Business Area Manager. * Managed his global travel, diary (across different time zones) and daily activities and meetings. * Managed the application process for all visa’s in the UK and Netherlands office – 28 analysts * HR assistant duties included updating of all paperwork. Extensive use of Excel, PowerPoint and Visio. Allowed me the freedom to create, organise and implement new filing systems. * Managed the scheduling for all analysts in the UK and Netherlands, with constant communication between the USA, Singapore, Australia and Brazilian offices. * In charge of IT and facilities for the office, dealt with set up of new employees, conference calls and meetings with international clients. * Covered for reception, managed switchboard, all email communication and helped with set up of interviews and meeting rooms.

* As first point of contact in company Head Office for both internal and external telephone enquiries and visitors, exude a helpful, positive and cheerful demeanour at all times. * Assist with Health and Safety administrative matters. * Various miscellaneous administrative duties.

* Used numerous resources and skills to identify talent across a variety of sectors, including Pharmaceutical, CRO and Occupational Health industries. * Contacted and screened candidates for live requisitions across EMEA, ranging in Seniority levels. * Maintained personal spreadsheets for each industry and requisition; reviewed these with the respective hiring recruiter each morning in order to organise my daily tasks accordingly. * Filled my first role in the second week of employment; this proved my ability and lead to more responsibility and higher positioned roles. * Created an initial relationship with candidates and maintained this throughout their recruitment process.

* Managed the restaurant and bar areas in the absence of the manager * Responsible for cashing up and closing the bar. * Recognised and met customers’ needs

* Provided excellent customer service * Managed stock room * Successful sales advisor

* Office Manager providing all administrative support to the office * Point of contact for all external suppliers for any events or office facility issues * Responsible for creation and execution of all events ranging from Christmas parties and summer sports days to our annual “Kick Off” conference for 200+ colleagues * Introduced new office incentives to improve the culture such as Monday lunches, weekly boot camp, healthy snacks and drinks, beer Fridays and other social clubs * Recruited and managed the social team, responsible for ad hoc celebrations * Managed and implemented a new induction process, creating relationships with new starters before their first day and continuing to build on them throughout onboarding * Project managed the development of our new offices, holding frequent meetings with colleagues to discuss how we could make the most of the new space * Managed all travel bookings globally for the company and approved all expenses * Operations Manager for the Customers for Life team * Admin user for Salesforce, providing support to the sales and implementation team

* Highly successful sales advisor – in excess of £170k throughout the first year of the store’s existence and accounting for almost 20% of its sales. * Maintaining extremely high levels of customer service while creating a strong relationship with customers. * Managing staff, organising the daily tasks and maintaining up to date records of sales statistics and company targets, handling the money and providing general support to the management team.

* Responsible for the opening, closing and smooth running of the childcare centre. * Interface with the parents and ensuring the wellbeing of their children. * Working with ages from 2-16.

Geography & English Literature - A-Levels Activities and Societies: Hockey, Netball, Athletics, Fundraising