Katherine McNamara

Provided guidance and assistance to Cisco customers and account teams to build solutions that address specific cybersecurity needs Provided specific solution and technology consulting and support for clients Performed in-depth technical presentations for customers, partners and Cisco employees Created training content for both customers and internal engineers Named the Q4FY14 Culture of Excellence by Gee Rittenhouse for my pursuit of customer value Assisted customers and the ISE Business Unit by creating over new 1,000 ISE profiles based on information gathered from customer environments Presented at Cisco Live US and Cisco Live Europe in 2019

Provided guidance and assistance to Cisco customers and account teams to build solutions that address specific cybersecurity needs Provided specific solution and technology consulting and support for clients Performed in-depth technical presentations for customers, partners, and Cisco employees Embraced learning new technology and creating new training guides for employees including a 1,500 page Cisco Security configurations playbook and an SD-Access configuration playbook Created training content for Cisco's Technical Knowledge Library and Stealthwatch Training Library Achieved several awards and recognition including: Winner of GSSO America's SBG Tier 1 Connected Recognition, Winner of Q3FY19 Coach's Award, Winner of Q2FY19 Talos Pitch Contest One of the lead architects for the Cisco Defense Clinic lab which has been run in dozens of countries over the last few years

Led customer, post-sales engagements, by taking ownership of project success and leveraging Cisco’s culture of empowerment to drive customer success and positive business outcomes Shaped services engagements to develop mature statements of work and engaged customers to identify business and technical requirements Collaborated with solution experts to develop and deploy secure solutions Embraced education to be a deep subject matter expert across multiple security and non-security technologies to deliver superior architectures, designs, and solution deployments Assisted and mentored team members with their ISE presentations and POCs

Partnered with area Account Managers to showcase Cisco solutions to customers Assisted customers in designs and explained the benefit of Cisco solutions in solving their technical and business problems Provided architectural perspective across the Cisco product portfolio to accelerate customer opportunities Both led and assisted my peers in customer proofs-of-concept for Cisco solutions Developed formal sales plans, proposals, and estimates Recognized as employee of the quarter over five times

Provisioned and deprovisioned network access for over 25,000 end-users in over 50 different systems Audited network access to ensure that access compliant with compliance and HIPAA regulations Completed research projects to evaluate the risks and vulnerabilities of the overall network environment Worked as part of the Identity & Access Management governance team to create an enterprise-wide governance policy that would integrate Oracle Identity Management into the provisioning and de-provisioning process

• Provided desktop support for end users and contractors for tier I and II issues • Built-out new systems and patched cables for new call center • Configured, patched and maintained servers and network equipment