Kasin LEE

Delivered the end-to-end delivery of 16+ production AI projects. Specialized in architecting scalable RAG pipelines, multi-agent systems, and automated data workflows that bridge the gap between LLM potential and business ROI. Enterprise AI & Automation (GP Batteries) • Social Media AI: Engineered a 24/7 autonomous monitoring and response system. Reduced human monitoring by 80% (60+ hours/week) and slashed response times from 2 hours to under 5 minutes. • Customer Support Chatbot: Launched a 24/7 agent for FAQ and product inquiries, saving 40+ staff hours monthly while providing real-time PR crisis analytics. Specialized AI Agents (IDT Immigration & CV Platform) • Consultation Agent: Automated 60% of initial legal consultations, saving 25 hours/week and increasing lead conversion by 20% via AI-driven lead scoring. • Recruitment Intelligence: Built a multi-agent pipeline for CV feedback, semantic JD-matching, and automated cover letter generation to streamline the hiring funnel. EdTech & Productivity (IDT Cheerful & AI Question Bank) • AI Exam Generator: Architected a multi-agent system (Mastra) that reduced exam paper creation from 1 full day to 1-click bulk generation. Delivered from 0-to-production in 1 week. • Content Generation: Built modular LLM workflows for near-instant automated question bank generation, replacing manual day-long processes. B2B Sales & SaaS (Jane Clare) • AI Sales Platform: Led UI/UX and Frontend (React/TS) for an enterprise AI assistant. • Implemented 3-tier RBAC, Knowledge Base management, and an Admin Dashboard for real-time team oversight. Social Impact & Wellness (Cura & Po Leung Kuk) • Disaster Relief OCR: Developed a handwriting recognition pipeline for financial aid applications. Increased processing speed by 80% during the Tai Po fire emergency response. • Emotional Companion (Cura): Built an empathetic AI with persistent working memory using Mastra, incorporating real-time emotion detection and personalized context retrieval.

• Enhanced the Python automation to deliver a comprehensive KPI data, thereby increasing the accuracy of clinic provider behaviour monitoring by 30%. • Built an interactive, NLP-enabled Excel Chatbot for an in-house data lake with 130K+ entries, allowing 5 teams to query for the whole HSBC Life division with ease.

• Provided advice and guidance to the current committees

• Organised 3 annual functions for 120 engineers and engineering students. • Partnered with ARUP, AWS, Amazon, HKT, EMSD and other engineering-related companies to provide technical visits and talks for university students. • Campaigned and recruited more than 50 new HKIE student members.

• Enhanced the Internal LLM News Summarization System using K-means & TF-IDF, resulting in faster insight generation for 30+ economists. • Built a cache proxy server in Azure with Python Flask to save 90% of time of fetching data from a paid external service. Led the migration to the new system, including scheduling and team adoption. • Developed a Docker-based web-scraping application utilizing Selenium and BeautifulSoup to expedite research processes and implemented a mailing automation system for the distribution of cryptocurrency research findings. • Automated ETL pipelines using Python and PostgreSQL with data from CEIC and Bloomberg.