Karthini Murali

1.)Administrative & Operational Support -Managed submission and tracking of bills and invoices (e.g., Telekom, Celcom, Maxis, Digi), ensuring updates in shared folders and coverage during colleagues’ absence. -Analyzed and reported on cost control for HQ and branch operations; collaborated on monthly reporting cycles with finance. -Oversaw procurement and inventory control of office stationery, toiletries, and groceries. -Implemented Kaizen initiatives to improve operational efficiency and cost savings. -Supervised in-house maintenance activities to reduce outsourcing and vendor-related expenses. -Managed company mobile phone purchases, issuance of POs, vendor communication, payment processes, and device distribution. -Supported telecommunication operations including application, roaming services, line management across Maxis, Celcom, Digi, and Telekom. 2.) Regulatory & Licensing Compliance -Handled new applications and renewals for business licenses across all branches. -Processed applications for Suruhanjaya Tenaga, KKM (cafeteria registration), forwarding licenses (TASCO, Omega Saujana, Piala Kristal), and skid tank diesel licenses (KPDNKK). -Maintained and monitored license status and documentation for internal audits. -Coordinated with TNB and SYABAS for utility account applications, name changes, terminations, and bill dispute resolution. 3.)Facilities & Equipment Management Handled maintenance and support of photocopiers, telephones, projectors, air conditioning systems, and meeting room setups. -Conducted regular inspections and troubleshooting of office devices, coordinating with vendors when necessary. -Maintained updated HQ phone list, facilitated new staff desk phone and printer setups. -Ensured meeting rooms were operational, supported events, trainings, and teleconferencing needs. 4.)Government, Legal, & Financial Liaison -Managed documentation and interactions with JPJ, PDRM, MBSA, MPKJ, MBPJ -Coordinated payments for utility bills, quit rent, assessments, and property title searches. 5.)Pest Control, Cleanliness & Office Services -Oversaw pest control schedules, reporting, and vendor coordination for HQ and branches. -Monitored and addressed issues related to cleaners and gardeners; maintained monthly checklists. -Managed t-shirt and uniform inventory, distribution for new hires, and coordinated annual orders. 6.)Key Management & Record Keeping -Maintained and updated keybox records for staff drawers, rooms, cabinets, and vehicle keys. -Facilitated key distribution and handled record updates in the company system.