Karoline Amaral

New Product Development Experienced in driving end-to-end procurement for new product launches, applying sourcing methodologies, supplier proposal equalization, and strategic negotiations to secure the best commercial conditions. I partner with Product teams to translate technical specifications (especially packaging) into actionable sourcing strategies, ensuring suppliers are aligned with project requirements. By monitoring the P2P flow and timelines, I guarantee on-time launches while mitigating supply chain risks through contingency planning. Imported Materials Specialized in managing the full import process of raw materials and packaging, with strong expertise in international negotiations (particularly with Asian partners). Skilled in purchase order issuance, shipment follow-up, and feasibility simulations (nationalized vs. domestic costs) to optimize decision-making. I prepare and analyze cost projections, reconcile projected vs. actual expenses, and monitor exchange rate fluctuations to protect margins. Additionally, I oversee all import documentation, coordinate Inmetro licensing with certification bodies, and work closely with Finance on FX contracts and SWIFT operations. I also collaborate with Tax and internal stakeholders to ensure accurate NCM classification and complianc

Development of raw material purchasing plans, defining average consumption quantities in collaboration with Production Planning (PCP), as well as baseline and target costs, to guide negotiations, generate savings, and ensure adequate inventory levels—especially for imported materials. Management of supplier performance indicators, such as OTIF, On-Time Delivery, and related KPIs. Purchasing planning for raw materials aimed at anticipating and mitigating supply risks while identifying cost reduction opportunities. Participation in trade fairs and supplier visits. Cross-functional interface with R&D, S&OP, and Finance teams. Team meetings to track the status of demands and new project developments.

Responsible for direct and indirect procurement; Managed the Purchasing team (2 people); Handled quotations, budget analysis, negotiations, and Purchase Order (PO) issuance and management; Followed up and communicated each step of the purchasing process to internal stakeholders; Analyzed demand to ensure appropriate raw material inventory levels; Negotiated commercial terms to reduce costs and/or extend payment terms; Searched for and developed new sourcing opportunities; Interfaced with Product Development, Tax, and Finance teams.

Responsible for backlog management (new requisitions), RDE, and follow-up with suppliers and internal client areas; Negotiated and managed Purchase Orders through the P2P (Procure-to-Pay) process; Responsible for providing guidance on supplier and materials master data registration; Provided strategic support to the area, focusing on developing new opportunities to automate recurring purchases; Interfaced with stakeholders, Finance, Tax, other departments, and suppliers; Sourced and developed new suppliers; Prepared and issued reports such as cost, margin, delivery schedules, and others for relevant stakeholders; Conducted meetings with suppliers and internal clients. Key Results Achieved: Implementation of internal controls related to procurement processes.

Managed the EMPRETEC seminar at the Regional Office – South Capital; Developed the agenda for awareness/introductory lectures and planned and executed seminar communication and promotional activities; Provided customer service and support to clients; Organized the participant selection process, supporting both selectors and seminar facilitators; Coordinated the seminar organization and logistics; Managed inventory (training materials and brochures) used in courses, workshops, and office promotional activities.

Responsible for managing relationships with institutional partners and preparing monthly reports; Supported the content migration process to e-learning (participated in briefing meetings and monitored/validated the delivery of content maps, storyboards, scripts, and completed educational solutions); Monitored project goals and performance data; Validated functionalities developed for the LMS/AVA (Virtual Learning Environment) and the Distance Learning website; Familiar with educational systems such as LMS/AVA and project management methodologies, including project scope, timelines, checklists, responsibility assignment, pending issues tracking, SLAs, and related tools. Key Results Achieved: Collected and consolidated the historical records and current status of institutional partners.

Responsible for analyzing customer profiles and purchase history; Reviewed and analyzed supporting documentation; Investigated and resolved fraud cases, specifically related to identity fraud; Supported the regularization of accounts involving fraudulent credit card activity. Regularização de contas de cartão de crédito falsificadas.

Responsible for analyzing customer profiles and transaction activity; Reviewed and analyzed supporting documentation; Investigated and resolved fraud cases across multiple types, including lost/stolen cards, identity fraud, card cloning, and points of compromise (POC). Key Results Achieved: Member of the onboarding/training team for new hires, contributing to the training proposal, presentations to management, and the development and delivery of training content.

Analyzed customer profiles; Reviewed and confirmed completed transactions; Resolved low-complexity fraud cases, such as online purchases and lost/stolen card incidents.

Advanced Master of Business Administration

A FIPECAFI é uma entidade privada, sem fins lucrativos, vinculada à USP e criada em 1974 por professores da EAC-FEA-USP (Dpt. de Contabilidade e Atuária da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo). Encontre informações no: https://www.fea.usp.br/contabilidade/fipecafi

Programa de Intercâmbio na Inglaterra.

Informações sobre a graduação no site da ECA - Escola de Comunicações e Artes, USP: http://www.cca.eca.usp.br/educom