Karl C.

Management and strategic coordination of the maintenance, optimization, and repair of building technical systems, furniture, and infrastructure for 5 critical sites.

Strategic investment in advanced certifications focused on critical asset management, ESG compliance, and technological optimization, in preparation for strategic leadership role. ▪ LEED Green Associate Candidate | USGBC ▪ Facility Management Certificate (FMC) | BOMI ▪ AI For Business Specialization | Wharton Online

Rapid progression from technical supervision to comprehensive portfolio management. Operations management for diverses types of sites (Commercial, Biotech, Office Buildings, Multi-Residential, Private Care Facilities, Warehousing). OPERATIONS MANAGEMENT & LEADERSHIP ▪ Directed a multidisciplinary technical team (supervisors, team leads, facility mechanics, administrative staff, front desk) and managed the performance of major subcontractors. ▪ Strategic point of contact for owners and tenants; accountable for client satisfaction and compliance with 5-year Service Level Agreements (SLAs). ▪ Rigorous development and monitoring of OPEX budgets and strategic planning of CAPEX investments. Managed a $5M corporate and scientific portfolio; executed a $200k billing turnaround on a key contract. TECHNICAL OPERATIONS & HARD FM ▪ Steered preventive and corrective maintenance strategies via CMMS to ensure the reliability of critical equipment (HVAC, Chillers, Boilers, Generators). ▪ Supervised Building Management Systems (BMS) and optimized control sequences for energy efficiency. ▪ Ensured regulatory compliance: Led Health & Safety audits, environmental inspections, and technical risk mitigation. OCCUPANT SERVICES & SOFT FM ▪ Directed hygiene, sanitation, and physical security services through rigorous vendor management. ▪ Led space planning and reconfiguration projects to optimize the work environment and increase operational yield. ▪ Executed integrated waste management strategies in direct alignment with ESG objectives also with a BOMA BEST Gold site. PROJECT MANAGEMENT & CONTINUOUS IMPROVEMENT ▪ Managed complex renovation projects: laboratory compliance upgrades, heavy infrastructure replacement, and systems modernization. ▪ Applied Lean Six Sigma principles to optimize operational processes and reduce energy costs.

Strategy & Optimization ▪ Building management consulting: Asset lifecycle analysis and evaluation. ▪ Systems integration, upgrades, and infrastructure validation mainly in the pharmaceutical industry. ▪ Optimization of maintenance processes and strategic support to operational teams.

CHUM (University of Montreal Health Centre) ▪ Coordinated operations and corrective maintenance for a major university hospital under a strict PPP performance contract. ▪ Technical management of over 10,000 assets across 5 critical buildings. Team Management & Operations ▪ Technical leadership and dispatching for a team of 45 unionized technicians. ▪ Managed work permits and enforced strict infection control standards (ICRA) with hospital stakeholders. Performance & Administration ▪ Monitored KPIs ensuring compliance with PPP Service Level Agreements (SLA). ▪ Contract negotiation, vendor audits, and project expense administration.