karen shirazi

director of client operations

About

Accomplished Senior Leader with a diverse background including 15+ years of operational and strategic growth experience in the healthcare industry. Results-oriented management style with proven success driving sales, growth and operational efficiency in multi-faceted environments. Demonstrated ability to create strategic action plans and implement systems which will directly impact performance and support company objectives. Effective communicator with experience managing staff across 40+ locations, providing clear and consistent messaging to all team members. Areas of Expertise Company Growth | Financial Management | Business Intelligence | Human Resources Inventory Controls | Project Management | Operations | Brand Communication Employee Development | Policy Implementation | Marketing | Sales Growth

Country

united states

City

new york

Industry

hospital & health care

Skill

customer service, management, healthcare, strategic planning, marketing strategy, sales, hospitals, medical devices, business strategy, project management, business development, sales operations, operations management, treatment, systems and processes, operational planning, medical billing, leadership, management consulting, small business, clinical research, medicine

Experience

director of operations

ross medical corporation

2016-6 - 2016-9 · 4 mos

* Responsible for the growth and operations of a national telemedicine platform in the sectors of private practices, urgent care facilities and Emergency Departments. * Current Responsibilities: * Manage employees and hands-on operation of the Company’s division. * Hone current systems and create new operational metric tracking systems for telemedicine platform, * Ensure that operations and service capabilities meet or exceed all industry and customer requirements for cost, quality and responsiveness. * Develop workflows and processes to meet the project management needs of cross functional teams. * Ensure projects meet or exceed expectations of internal and external stakeholders * Ensure compliance with company procedures, programs, and government regulations * Develops departmental goals and lead continuous improvement initiatives * Foster a culture of continuous improvement and employee engagement * Communicate and collaborate effectively with people across all levels