Kaly Quarles

Fine art prints, stationery, and paper goods by Kaly Quarles. https://www.ninelivespaper.com

• Agented by Jennifer March Soloway at the Andrea Brown Literary Agency. • Select clients include: Workman, Astra, Usborne, and Up With Paper. • Illustrated 'Welcome to the Opera' - debuted as #1 New Release on Amazon in children’s music. • Grown social media accounts to 20k followers across 3 platforms.

• Collaborated with Marketing to design and maintain all client-facing presentations. • Partnered with key stakeholders to ensure relevant communication, change management initiatives, and training materials were distributed via appropriate channels. • Assisted L&D Enablement with onboarding: creating training materials & leading sessions. Champion culture for new hires. • Trafficked requests for 600-person department. Created resources in response to data on requests. • Monitored metrics for various platforms to revise & audit content. • Co-managed implementation of sales platform, Outreach. >>Achieved 90% adoption in first quarter of rollout. >>Wrote 200+ email templates to align with brand standards. • Publish weekly department newsletter: announcements, product updates, training opps, employee engagement, etc. >>Engaged with over 85% of department - most read content in company-wide intranet. • Helped manage communication and onboarding process for 30+ employees when we acquired Honest Buildings. • ‘Crushin’ It’ award winner for Q3 2019 in Customer Success department.

Selected to pilot a new team to build a scalable process for onboarding clients. • Increased net retention by 129% in first year. • Maintained a 98% customer satisfaction score - highest in the department. • Created client-facing content and managed internal documentation for the team.

• Supervised a team that grew 400% in 2015. • Curated social content for top retailers and brands including Nordstrom, REI, Yeti, and Sephora.

• Designer for high-end residential and boutique commercial landscape design firm. • Interpreted and actualized the vision of the client while adhering to company aesthetic and budget. • Collective company designs featured in New York Times, Austin Monthly, Tribeza, Tablet Hotels and Garden Design Magazine. • Select residential clients featured in the American Institute of Architects Home Tours: 2008-2011. • Notable commercial projects included Hotel Saint Cecilia and Hotel San Jose in Austin, Texas.

Recipient of full academic scholarship in 2002-2003.