Kaitlyn Brandt

Managed and executed end to end logistics of over 20 large scale B2B events with over 500 attendees annually and over 50 smaller scale events annually spanning across North America and Europe Collaborated with marketing and sales teams to curate personalized customer experiences across our client portfolio. Negotiated and tracked all budgets and contractual agreements with various venues and vendors. Maintained strong client relationships which led to outcomes tied to upsell and renewals. Evaluated all event campaigns’ impact and ROI to measure the success and determine future investments. Implemented the GDS Cares charity auctions onsite at events raising a total of £89,864 for our charitable partners. Directed, trained and established responsibilities for new hires, onsite event support and junior staff for each campaign. Sourced venues, conducted suitability visits for a suite of GDS events. Prepared bi-weekly project briefs to highlight event logistics for the marketing, sponsorship and sales departments.

Coordinate with third party vendors to prepare RFP’s and BEO’s and to conduct site inspections as assigned Plan and deliver over 50 events per year with the attendance ranging to 1,500 members Prepare and administer budgets and forecasts for all programs to comply with established budget Negotiate and manage venue and vendor logistics: food/beverage, audio visual, room setup, travel and signage Served as the liaison for program planning committees, individual volunteers at the state and local level Review and prepare contracts for signature and approval Create marketing strategies with the goal of: retaining and building membership, advertising events, and ensuring that member satisfaction and needs are fulfilled

Ensure a safe environment for participants and spectators Schedule and meet with rentals of the facility Responsible for set up and breakdown of events First responder on site for events Assist in opening and closing of facility

Assist Marketing Specialists with the development and execution of marketing, promotions and event logistics efforts for all Newsday sponsored events. Maintain a detailed customer database of all running sponsors with contract specifications and organize lists for future sponsorship activation and solicitation. Responsible for audience engagement during events, provided outstanding customer service and followed through to elevate brand visibility, awareness and enhance overall patron experience. Partner with marketing specialists to enhance communication, promotion and community outreach for various events using grass roots marketing/foot crews tactics and social networking sites. Handle direct mail, email correspondence and information requests by clients and sponsors

Oversaw and solved many of the daily customer services issues Helped customers select vehicles and walked them through their contracts Took part in bi-weekly sales and customer service training courses Assisted with marketing and sales calls to gain more business

Summer intern for major tourism site. Worked closely with management planning special events and managing the resorts’ summer camp. Handled logistics for both large and small events and assisted where needed throughout resort.

Ticket booth attendant for seasonal amusement park. Handled customer inquiries regarding park facilities, hours of operation, admissions, etc. Responsible for completing complex financial transactions involving cash and credit cards while adhering to high customer standards. Accountable for balancing financial records on a daily basis