
kaisor may
director of admissions
About
Strong support professional skilled in Customer Service, Hospitality, Event Management, Team Building, and Leadership.
united states
orlando
education management
customer service, marketing strategy, cold calling, event planning, customer satisfaction, leadership, event management, human resources, time management, microsoft office, hospitality, sales, social media, marketing, social media marketing, facebook, powerpoint, microsoft excel, customer retention, sales process, inventory management, team building
Experience

assistant manager
image fashions
Cash control, inventory control, and develop marketing promotions of new merchandise Developing strategies to meet daily sales goals Build customer retention Personal shopper for exclusive customers Training new employees on customer service skills and sales strategies

director of admissions
aaa school of dental assisting
I have the pleasure of having a very unique role here at AAA School of Dental Assisting! Our main focus is helping Team Members that are READY to make a career change and join the field of Dentistry! I manage the enrollments of new potential Team Members by meeting with them and providing tours of our facility Throughout the program, I manage the placement of their Externship to allow them the opportunity to learn real patient care focus and the operations of a Dental office after thorough research of what specialty of dentistry drives their passion most! What I enjoy most is helping with professional development! I create their resumes and perform mock interviews with our Team Members to prepare them for their new career!

day supervisor - kres chophouse
urbanlife management
Maintained organization within a high volume environment Supervise and coordinate activities of dining room personnel to provide timely and courteous service to patrons

operations specialist
lender processing services, inc. (lps)
* Acted as an intermediary between nationwide mortgage companies and law firms * Utilized document retrieval software and handled client’s sensitive financial information * Contributed as a member of a team to meet daily and weekly production quotas * Experience with LPS Desktop, LPS MSP

premium guest services team lead
orlando magic
* ▪Deliver legendary service while building strong relationships with season ticket holders to ensure maximum retention * ▪Exhibit excellent multitasking and organizational skills within fast pace environment * ▪Execute prompt turnovers and service recovery * NBA All-Star Weekend 2012 * NCAA 2014

associate representative
charles schwab
Actively listening and open ended dialogue to gain a thorough understanding of the client’s financial needs. Be a collaborative member on a small team of 10 – 15 professionals dedicated to resolving a variety of complex client inquiries including, but not limited to, navigating products and services, deposit accounts, online bill pay, Moneylink, mobile banking and debit cards.Resolve client issues by leveraging technology and business experts within Schwab to identify efficient and effective methods to meet client goals.Collaborate with internal partners in delivery of timely and accurate information. Introduce new products and services as well as recommend service enhancements. Research and respond to advisory client issues related to investments, tax reporting, transfers and other areas of product knowledge.

guest recognition coordinator and personal concierge
waldorf astoria hotels & resorts
* Delivering first-class customer service and fostering guest retention by owning and delivering extraordinary experiences with the utmost urgency, while demonstrating high integrity and providing leadership and collaboration. * ⁃Oversaw incoming and in house VIP operations. * ⁃Provided luxury service to all guests with the use of True Waldorf Service initiative. * ⁃Coordinated with all departments to ensure consistent quality customer service is provided. * ⁃Promoting True Waldorf Service while consistently evolving the VIP program
Education
florida state college at jacksonville
general studies
florida state college
general studies
university of central florida
marketing
kaisor may's Contact Information
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