
Justino Goitia Jr
Facilities Manager at Universal Orlando @ Universal Orlando Resort
United States
Orlando
Facilities Services
Continuous Improvement, Process Improvement, Customer Service, Inventory Management, Customer Satisfaction, Operations Management, Team Building, Pricing, Logistics
Experience

Services Manager
• Responsible for managing the daily Office Services and Maintenance operations for 4 regional offices. • Responsible for managing the daily facility operations on a campus environment. • Excellent customer service and communication skills both verbal and written. • Select, hire and evaluate the performance of a staff of 22 Office Services employees. • Responsible for managing the daily operations of the main switchboard operator and the receptionist. • Managed and supervised the daily activities of the Copy Center and Invoice scanning staff.

Director of Operations
Greater New York City Area
• Select and manage all outside vendors and contractors for routine service and special construction projects. • Responsible for space planning and coordination of internal and external staff moves. • Responsible for the daily coordination of internal work orders. • Implemented an online work order system in collaboration with our IT department. • Manage the process of purchasing departmental supplies, special project construction materials, daily facility operations, and property management for 3 offices. • Select, hire and evaluate the performance of a staff of 7 facility maintenance employees.

Office Services & Facilities
Greater New York City Area
• Selected, trained and evaluated the performance of a staff of 15 Office Services employees. • Managed the daily activities and schedule of 6 receptionists. • Managed an annual department budget of $750,000, tracking expenditures and managing the cost reduction process. • Managed the purchasing of office supplies, maintenance supplies, copiers, faxes and office furniture. Negotiated vendor contracts. • Renegotiated maintenance contracts for facilities maintenance/janitorial services, saving $30,000 annually. • Assisted in the selection and training of Fire Safety team members in all aspects of emergency management procedures.
Justino Goitia Jr's Contact Information
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