julius lim

* Tasked with media monitoring and successfully drafted press releases to the media * Successfully planned the annual event ‘Retail Global Connection’ that sees more than 1000 retailers and students * Was involved in the crafting and filming of CapitaMalls Asia’s new corporate video * Hosted 11 international reporters & analysts for mall visits in Singapore

* Engaged in the sales, advisory and recruitment portfolios, ensuring that the company's targets are met. * Provided strategic analyses and integrated solutions to clients' financial needs. * Headed the annual market research project that saw over 100 participants which streamlined the recruitment and marketing endeavors of the company * Involved in client servicing and support functions as well as projects at the corporate level

* Graduate Executive | Regional Office * Oversees sales and marketing activities pertaining to SilkAir's overseas stations * Ensures that stations are equipped and assisted to build and drive sales in the most efficient and effective manner possible * Carry out fares evaluation in line with pricing and distribution strategies * Review and evaluate revenue performance of SilkAir's overseas selling markets and devising means to improve revenue and yield * Assist to drive and coordinate promotional, strategic and tactical campaigns * Performed station relief duty as acting Manager Vishakhapatnam, looking after sales, marketing and operational functions.

* Oversaw two offices (Commercial & Operational) comprising the departments of: Sales & Marketing, Human Resources, Accounting & Finance, Airport & Cargo Operations, Safety & Security, and Passenger Services * Led the SilkAir Trivandrum team to achieve Commercial and Operational targets in-line with SilkAir and Singapore Airlines Group goals * Directly responsible for INR 220 million (SGD 4.5 million) in revenue annually * Further developed e-commerce sales as well as managed internet and mobile penetration targets * Managed and grew key accounts that include corporates, travel management companies and travel agents * Successfully organized the first-ever Travel Expo in the state of Kerala which saw more than 1,500 customers * Further developed SilkAir's and Singapore Airlines' presence and brand name in the region * Member of the Board of Airline Representatives (BAR) and Trivandrum Airport Operators' Committee (AOC)

* Graduate Executive | Customer Affairs Department * Oversaw customer feedback of the world’s most awarded regional airline * Pioneered the CCS Tracking system that monitors and ensures SilkAir's regional network of overseas stations and head office handle customer experience and feedback effectively and efficiently * Headed the quarterly ‘Service and Performance Surveys’ project that sees more than 32,000 respondents annually, including submitting analyses and suggestions to the management board with the aim of perfecting service standards * Deployed a successful Salesforce project cutover for the ‘New Customer Care System’, which oversees customers from SilkAir and Singapore Airlines worldwide * Orchestrated the 'Feedback & Enquiry' element of SilkAir's new Mobile App and Website * Conducted service audits on SilkAir’s 49 overseas stations to ensure product and service excellence * Handled SilkAir's Social Media feedback * Engaged in cross-functional and departmental projects * Managed a team to ensure efficient customer handling * Chaired SilkAir's Dinner & Dance 2016 Committee

8th Students'​ Association Council & 12th SMU Students'​ Association Executive Committee * Set, review, maintain and enforce SMUSA’s constitution, policies and guidelines that govern more than 7000 students’ lives * Headed the ‘Succession Committee’ that conducts SMUSA-wide elections, handover and leadership renewal exercises of more than 150 clubs and societies * Pioneered, conceptualized and instituted the inaugural ‘Elections Fever’ elections format that shaped future elections Freshmen Teambuilding Camp * Volunteered in 10 runs of the FTB camp, the largest SMU camp for incoming freshmen * Responsible for a total of up to 180 freshmen and facilitators * Effectively framed a meaningful and memorable experience for all freshmen SMU Volleyball Club * Organized and conducted volleyball trainings for a team of 20 members * Trained 8 hours a week Waikiki'11 * Successfully planned and executed SMU’s largest annual sports event of 1200 participants