julian vann

* Welcome and identify customer needs * Explain products and services to customers * Monitor inventory to ensure product is in stock * Enter and process customer orders * Investigate and resolve customer complaints

* Execute guerilla marketing techniques to acquire users, visibility and traffic * Assist in establishing local partnerships with campuses, events, businesses, and brands. * Leverage local network and knowledge to enhance marketing tactics * Experiment and come up with new and alternative ways to leverage local events and guerrilla marketing opportunities

As a Roaming Expert Fan Support (REF) we are responsible for providing world-class customer service to all Orlando Magic fans by assisting them with Orlando Magic Mobile App questions, building-related information, and general customer service questions. REFS provides fans with information, education and troubleshooting of the mobile app. In addition to reactive support, REFS proactively engage guests to promote and drive adoption of key app features and functionality, including fluid movement for concession stand express lines.

Opening and closing procedures . Process cash and credit/debit transactions. Managed inventory. Answer phone calls.

Greeted customers and efficiently process transactions within busy, fast-paced retail environments. Maintained counters and displays were clean, neat, and organized. Ensured that all merchandise was properly and accurately price marked. Assisted with store stocking, floor-sets and opening/closing procedures.

* Assisted customers with merchandise questions and offered information about additional services * Cleaned work areas and performed cashier duties as needed * Organized merchandise on sales floor, recommended suitable products and assembled in-store * displays