Juan Francisco Rincon Urdaneta
Senior Project Manager @ Avaya
About
Experience: 6 years of total experience, with 4 years in Project Management in a muntination techology company. Skills: Experienced in Microsoft Project and Profesisional Services to achieve and exceed results. Career highlights: Delivered the Allstate Cloud Program to onboard 80.000+ agents into the Avaya Platform, working with a huge delivery team (50+) and complete the project in the appropiate timeline, with that achieve I was jumped to the Ascension Health Project which we are migrating 100´+ hospitals to an Avaya Platform.
Argentina
Buenos Aires
Telecommunications
Professional Services, Agile Methodologies, Financial Accounting, Account Management, Project Planning, Project Management Office (PMO), Project Implementation, Microsoft Office, Servicio de atención al cliente, Microsoft Excel, Gestión de proyectos, Planificación de proyectos, Planificación estratégica, Estrategia empresarial, Gestión de ventas, AutoCAD, Microsoft Project, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Experience

Senior Project Manager
Buenos Aires, Argentina
In my role as a Senior Project Manager – Scrum Master, I oversee project delivery for the North America Region, employing both waterfall and agile methodologies. My responsibilities span the entire project lifecycle, from initiation and kick-off to closure and customer sign-off. My focus is on maintaining service quality, optimizing costs, and effectively leading cross-functional teams. under my responsibilities fall everything related to Scheduling, Develop Project Plans, manage and forecast costs for Revenue Purposes; Develop Leadership weekly reports due to the impact and importance of the customers handled by myself.

Project Manager
Buenos Aires, Autonomous City of Buenos Aires, Argentina
In my role as a Project Manager, I oversee project delivery for the North America Region, employing waterfall methodologies. My responsibilities span the entire project lifecycle, from initiation and kick-off to closure and customer sign-off. My focus is on maintaining service quality, optimizing costs, and effectively leading cross-functional teams; under my responsibilities fall everything related to Scheduling, Develop Project Plans, manage and forecast costs for Revenue Purposes

Project Coordinator
Buenos Aires, Autonomous City of Buenos Aires, Argentina
In my role as a Project Coordinator, I oversee transactional project delivery for the North America Region under $20.000 of revenue. My responsibilities span the entire project lifecycle, from initiation and kick-off to closure and customer sign-off. The type of projects I used to oversee does not have the requirement of developing project plan but included the need of scheduling and engage corresponding resources from our technical Delivery team to achieve the milestones

Project Administrator
Buenos Aires, Autonomous City of Buenos Aires, Argentina
In my role as a Project Administrator, I was responsible on assisting the NA Project Managers on administration tasks which included Scheduling, Change Order, forecasting, Project Onboarding, Project Closure, etc

Comercial Engineer
Cacho Suspension S.A.
Greater Buenos Aires, Argentina
Responsabilities: Managed a team of 5 sales reps to delivery monthly business targets. Calculation of Business targets based on forecasting. Adjust the Sales Product focus based on month progress. Impact: Modified Logistics operations at the company in order to make sure discounts are properly received based on ammount of the order (units) Conceptualized the Sales Focus on daily tracking, tracking units/currency/brands. Awards: Awrded Employee of the Yeard in 2018 for being receveue focused

Intern
Zulia, Venezuela
Support and assistance to different areas, which my main responsibility was the improvement of the Service and Security System´s Manual, creating manual and process including rules ISO 9001:2015, which the company was currently joining
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