juan quiroga

* Interviewed new clients,building effective working relationships. * Assessed clients' needs, made referrals as appropriate and followed up. * Researched community resources to ensure referral information up to date * Identified and retrieved new files and updated new records pertaining to settlement services provided to clients * Prepared and submitted reports and statistics. * Assisted clients to complete immigration applications.

* Performed intake with clients,obtained information and updated records. * Assessed clients' initial needs and referred to appropriate programs within the agency * Assisted clients to complete immigration applications * Ensured intake records and files maintained up to date.

* Kept budget for weekend and special activities for resident students. * Planned and organized weekend and special activities for resident students. * Assisted and counselled young students for the second floor. * Monitored student behavior in the residence to ensure adherence to regulations. * Monitored guest to ensure rules adhered to, and called security where needed.

* Assisted students with classes' assignments and tasks * Reported to my supervisor daily on student performance * Implemented strategies to improve student performance in coordination with supervisor. * Kept confidentiality regarding students' personal information. * Tutored two students to prepared them for English Proficiency Test.

* Written daily concise observations of behaviours and activities of the residents * Reinforced behaviour strategies when needed, using CPI techniques and behaviour management * Completed daily reports including incidents and details happen during the shift * Supported clients with physical and mental health concerns * Motivated and supported clients to work towards achievement of their individualized goals * Provided medication monitoring and support

* Accepted appropriate referrals and referred clients according to each individual situation * Interviewed clients and completed Intake Process * Monitored and intervened when necessary with conflict or problem solving issues * Written Memos in regards of issues, medication situations affecting residents individually * Addressed the immediate comfort needs of guests

* Accepted appropriate referrals and referred clients according to each individual situation * Interviewed clients and completed Intake Process * Monitored and intervened when necessary with conflict or problem solving issues * Written Memos in regards of issues, medication situations affecting residents individually * Addressed the immediate comfort needs of guests

* Accepted appropriate referrals and referred clients according to each individual situation * Interviewed clients and completed Intake Process * Monitored and intervened when necessary with conflict or problem solving issues * Written Memos in regards of issues, medication situations affecting residents individually * Addressed the immediate comfort needs of guests

* Written and submitted summaries for EDRTF, LHSC and Relief * Reviewed and updated Roxy notes * Checked menus and supplies for next two days * Prepared breakfast * Ensured that there were food supplies for shift and the following shift. * Completed housekeeping chores and completed hygiene log in ICB. * Checked rooms hourly

I studied in the SSW Program and worked as a Resident Advisor. Activities and Societies: Breast Fest Fundraising 2010 along with The Canadian Cancer Society.