Juan Manuel Rubiales Medina

Establishes contacts and builds relationships with customers to understanding the customer’s needs • Handling LTL and FTL shipment for the automotive industry, (more than 300 trips per month) • Communicates proactively with customers, carriers, suppliers, account managers, to ensure customer needs are met. • Responds to customer inquiries and provides updates related to exception management in a timely manner • Track and trace, booking, creating new orders in the system. • Provides ongoing issue resolution through communication with the customer and offers options and alternative solutions in a timely manner. • Estimate Optimization.

Ocean Import Executive Responsibilities • Freight All Kind LCL and FCL, including perishables, special equipment, projects, etc • Booking deliveries with trucking companies • Import documentation. • Bill of Landing check and approval. • Shipment follow up, management and reporting procedures. • Invoicing. • Estimate Optimization • Quoting, rates approvals, reaching agreements with suppliers Achievements • Growing import accounts, wining RFQ for 650 TEU to different locations in the US • Suppliers and shipping companies reviews and analysis towards a continuous improvement in delivery and delivery processes, therefore an ideal account management. • 55% reduction in KPI’s timing.

Ocean Export Executive

Recepción y revisión de facturas de proveedores Captura de facturas en sistema Trato con proveedores Realización de requerimientos de pago