Joseph D.

Coordinating and producing digital content across multiple platforms and formats while executing digital marketing campaigns and building a brand image. Increasing organic traffic and engagement across multiple social media platforms through UGC, infographics, and engaging visuals.

Editing and repurposing footage for social media platforms (Tiktok, Youtube Shorts, Instagram Reels, etc.) Assisting with social media marketing and advertising campaigns.

Customer Service lead for Hometown Hero B2C. In addition to assisting customers with technical issues, commerce sales, and direct marketing, I oversaw training new representatives and served as their direct supervisor.

First admissions representative for Galen College of Nursing in Austin. Guided prospective nursing students through the admissions process and conducted tours, admissions meetings, and assisted with admissions documents for international transfer students.

Customer Service Representative for a cannabis start-up located in Austin, Texas.

Licensed buyer's agent in the #1 real estate market in the country

Administrative Assistant in the TAPS (Technology & Asset Procurement) department of UPS. Utilizing operational databases (Microsoft Suite) with technology procurement for UPS WorldPort.

Started at UPS as an air handler, and was promoted to utility driver at UPS WorldPort before being promoted to Admin Assistant in the Technology and Asset Procurement department.

Field representative for products contracted by the company Silver Edge Dynamics. My primary job was product sales on a commission salary with heavy value placed upon customer relations, cold sales, and public speaking/presentation.

Started as a crew member at the Pikeville Jimmy Johns franchise, and was promoted to team lead with responsibilities of closing the store, handling deposits, and filling out store paperwork.,

First job at McDonald's in Pikeville, Kentucky. Customer facing primarily before eventually being promoted to Kitchen Lead.

Attended the business college at the University of Louisville for a bachelors degree in CIS (Computer and Information Systems)

Transferred to Purdue Global to attend online courses pursuing a degree in Digital Marketing and Advertising.