Joseph Risher

Lead day-to-day operations by managing staff. Maintain a comprehensive understanding of the company's products and services to enhance customer service and support business growth. Manage hiring processes, interviewing, and onboarding new staff as necessary. Oversee inventory control to ensure optimal stock levels and proper monitoring of company assets. Collaborate with sales teams to build and sustain ongoing business relationships. Take a hands-on approach in coordinating pickups and deliveries, demonstrating leadership across operations. Enforce guidelines for delivery and pickup process, ensuring proper par levels and streamlined processes. Plan, document, and optimize workflows for improved performance and productivity. Manage fleet operations and inbound/outbound shipping logistics.

Developed and executed action plans in response to audit findings and compliance violations, ensuring corrective measures were promptly implemented. Provided detailed reports to management on compliance with industry laws, regulations, and internal policies. Delivered comprehensive training to staff on the latest safety regulations, policies, and procedures. Led efforts in the creation, review, and implementation of regulatory compliance documentation and internal policies. Coordinated the development of policies and procedures based on new laws and regulations to ensure continued compliance.

Ensure smooth workflow by meticulously overseeing each step of the operational process, including setting and adjusting processing variables to optimize efficiency. Continuously monitor control points, equipment, and resource allocation to maintain consistent performance standards. Supervise personnel to ensure adherence to processes and resource utilization, while evaluating and refining methods to improve operational productivity. Implement cost-reduction initiatives to enhance profitability without compromising quality. Develop and establish comprehensive reporting procedures and systems to track performance and identify areas for improvement. Promptly address any malfunctions or discrepancies at process control points, coordinating timely corrective actions. Foster a culture of collaboration and communication within and between departments to drive synergy, enhance teamwork, and support organizational goals.

Managed 19+ employees across inventory control, receiving, stocking, and material movement in a 50,000 sq ft warehouse. Facilitated Lean Manufacturing training and applied Six Sigma initiatives to eliminate waste. Standardized inventory processes, boosting productivity and operational accuracy.

Implemented and sustained 5S methodology (Sort, Set in Order, Shine, Standardize, Sustain) across a 50,000 sq. ft. electronic recycling warehouse, improving operational efficiency and safety compliance by 30%. Directed cross-functional teams to organize material flow, reduce clutter, and optimize space utilization for incoming and processed e-waste inventory. Developed visual management systems and standardized work procedures to ensure compliance with ISO 14001 and environmental health standards. Led training programs for over 40 warehouse associates on 5S principles and lean practices, resulting in measurable improvements in productivity and equipment uptime. Collaborated with maintenance and logistics departments to streamline recycling processes, cutting material handling time by 25%. Conducted regular 5S audits and documented continuous improvement initiatives, maintaining a 95% adherence rate to internal quality standards. Supervised warehouse operations, including inventory coordination, shipping and receiving, and production activities. Led 5S initiatives to enhance facility organization, improve safety standards, and increase operational throughput.

Developed plans, Processed Payroll and prepared Tax Reports • Hired, Trained and directed employees • Obtained and retained new clients • Provided customer service while maintain customer satisfaction