Joseph Gavin

o Supervise team of 10+ in Mass Markets Retail Operations for both power and gas commodities o Led Mass Markets Rocky Road (NON POR Gas Markets) conversion within Retail Transformation and did regular report outs to senior management and team members on change management meetings o Responsible for 250K customers (enrollments, billing, ETPs, etc.) Mid-Atlantic POD (MD, DC, DE, VA, GA) o Recommended changes that reduced team headcount by 20% through process optimization, work load balancing and cross collaboration with all team for both my team and self o Consistently exceed Mass Markets target metrics as measured with PowerBI metrics, unbilled, and heat tickets  Achieved zero unbilled in 2 markets and maintained less than a .05 percent unbilled across the Pod o Demonstrated ability to influence timely responses and foster collaboration with challenging utilities o Provided vision to the team to get involved with Innovation Expo which resulted in 3rd (1017) 2nd (2018) o Maintain 100 plus hours of volunteer work each year

o Responsible for $40M annual roofing spend o Oversight of all Spend of AGV’s (Automated Guided Vehicles), Robots, and CNC machines o Lead and created tools for centralizing Capital Procurement o Contract Management skills across development, execution, and operations o Managed strategic internal and external business relationships to gain a comprehensive knowledge of cost o Supported supplier summit preparations and negotiations in numerous areas of procurement o Central contact for capital claims negotiations resulting in $4M in saving in 2015 o Averaged 20% Capital Cost Avoidance (CCA) savings highest among peers o Created new process for ESCO (energy) in order to get various new equipment without capital o Capable to work as an individual and in a team environment o Lead and contributed to several strategies to increase leveraging power

o Owners Team Lead for Duty Exemption List creation and administration within the Kingdom of Saudi Arabia (KSA) o Evaluated freight forwarder and brokerage providers for several projects within the on-going $11B Ma’aden Project o Demonstrated abilities in import and export compliance within the KSA o Supplier negotiation experience with contracts of varying in amounts up to $300M o Coordinated sourcing activities between EPCM contractors and Owners Team o Sourced unused materials from various projects to avoid added costs to project o Commodity analysis and management o Identification of cost reduction/cost avoidance opportunities o Identification and execution of leveraging opportunities o Collection and organization of bid package information o Financial cost & data analysis o Interfaced with strategic suppliers to solve problems involving pricing, supplier performance, or any other matters that may arise. o Worked with Leadership to identify, scope, validate and then execute special projects that will result in measurable value to Alcoa o Ability to focus on strategic and tactical functions o Excellent internal and external customer focus o High performer ranking year after year

o Managed daily tasks of multiple direct reports in the US (3) and India (8) o Invoice processing approximately 86,000 transactions monthly o Managed global team to standardize Potential Duplicate process o Resolution of supplier issues and process improvements through root cause analysis and process implementation o Mapping current condition o Brainstorming o Identify Target condition o Challenge session and updating documentation o Training and Implementation o Directed relationship with ACS (imaging system provider) o Coordinated and managed relationships with internal and external audits; implemented controls to improve quality according to Alcoa self-assessment standards o Continued development and coaching of direct reports through challenging projects o Defined and implement controls to verify payments are on time and accurate, monthly average of 25,500 payments. o Developed and implemented a process to identify credits due to Alcoa through the automated processes. This led to the recovery of 331 credits for $1.9 million. o Identified process improvements and eliminate waste in the Help chain by combining into one team and cross trained team members reducing the team members from 8 to 3 in the US o Lead and manage relationship with co-sourcing partners located in Mexico and India o Control closing Accounts Payable for the US, Mexico, and some European Intercompany Operating Units o Accountable for the accurate transition of internal accounts payable processes for divestitures and acquisitions o Utilized strong communication skills to work with and support Business Units, outside vendors, and internal Alcoa departments o Directed with Process Development & Improvement Team to ensure process optimization for requestioners and buyers.

o Performed root cause analysis of invoice hold resolution and various cross functional activities o Distributed workload across team members for daily tasks o Performed root cause analysis on daily hold resolutions and various cross functional areas o Distribution of workload to team for daily activities o Developed and maintained various Process & Procedure documentation o Directed various projects to increase efficiency and reduce cost o Orchestrated training with ACS and Infosys on Oracle processes and imaging implementation

o Maintained combat information center displays of strategic and tactical information, including various plotting boards and tables depicting position and movement of submarines, ships and aircraft as well as tote boards containing data relevant to the tactical picture. o Operated surveillance, tracking and height-finding radars, identification friend or foe (IFF) equipment, HF, VHF and UHF radios, tactical data link (TADIL-A/Link 11, TADIL-J/Link 16, etc.) systems and displays, and computerized consoles and peripheral equipment that allows them interface with the Aegis combat system o Managed and distributed workload/daily activities to team of 10 direct reports o Member of the Drug interdiction boarding team