Jorge Schneider

Experience in the following consolidated ocean freight lanes: from Veracruz: Hamburg - Cartagena - Rio Haina - Santos - Panamá from Altamira: Hamburg - Paranagua from Manzanillo: Shanghai - Singapore - Valparaiso -Operational monitoring of each load within the consolidated cargo. -Constant communication with clients and shipping lines to achieve the stipulated closings (documentary and physical). -Creation and delivery of the BL and MBL to clients and the shipping line. -Management and coordination of all aspects of ocean exports for FFW. -Constant updates to clients to ensure transparency and satisfaction. -Prompt resolution of client issues and queries to maintain high levels of satisfaction and retention. -Delivery of pre-alert documentation to agents at destination upon departure.

- Quick answer to quotes request from clients and especially from the agents of our global WWA network. - Negotiated contracts with airlines to ensure competitive rates and timely deliveries. - Managed airfreight operations including booking, tracking, and coordinating international shipments. - Coordinated customs clearance procedures and documentation for import and export shipments. - Performed quality control checks on cargo to ensure compliance with air transportation regulations. (Gen cargo and DG cargo). - Resolved customer inquiries and issues related to air transportation services. - Coordination of terrestrial pick-up and subsequent entry into customs inside international airports MEX, GDL and MTY.

- Managed import shipments from booking to delivery, ensuring timely and accurate processing. - Collaborated with internal and external stakeholders to resolve any issues or delays in the import process. - Communicated with vendors, carriers, and customs brokers to coordinate import activities. - Handled all aspects of import documentation and data entry. - Desconsolidation of shipments and revalidation of air waybills. - Logistical/operational monitoring and customer service - Control of the commercial documents of each cargo within the consol shipment. - Billing

- Managed front desk operations and greeted visitors in a professional manner. - Check-in and chek-our from guests. - Billing - cash cut (night audit) - Provided excellent customer service and assisted clients with inquiries.