Jon Timmons

Graduated from GE’s IM Leadership Program, a widely respected training program for future leaders. Program consists of 4 six-month rotations with additional classroom training in technology and leadership. Rotations included PC lifecycle management, field service application support, cross-functional finance role supporting a Brazilian JV, and network/deskside support for European sales operations.

Mentor at the Jumpstart Foundry (http://www.jsf.co/), a program hosted at Nashville's Entrepreneur Center which empowers innovators in the Southeast and across the country by accelerating startups, mentoring entrepreneurs, and facilitating corporate agility. Provide management and business/technical development mentoring to members of the Jumpstart Foundry cohort of start up companies, which include: 2014: Skill Spectrum, Boomalang 2013: Poliana

Graduated from GE’s industry leading Six Sigma quality training program as a DFSS (Design For Six Sigma) Black Belt. Led process and quality improvements in Sourcing Finance and Consumer Home Services division to meet operational targets. · Implemented Sourcing Decision Support data warehouse analysis tool for Finance to support $3M MCTO challenges and provide line of sight to >95% Sourcing buy. · Re-engineered service contract invoicing for Home Depot for 1400+ stores resulting in $10M projected revenue. · Re-engineered service contract loading for major WMG customer, reducing exception rate 38% and cycle time 52%.

Led IT team in multi-phase, cross-functional effort to digitize multiple processes within the Appliances Contract Sales channel. Projects targeted at diverse set of goals, including increasing contribution margin of appliance packages, improving receivables, and increasing field sales force productivity. · Re-engineered contract channel billing process, implementing enhancements that reduced customer late payments from 26.4% to 3.8%, average concessions per invoice from $17 to $2, and non-damaged returns by 40%. · Implemented online returns tool to enable customer managed product returns resulting in $3.9M annual productivity savings. · Implemented digitized online process for creation of customized contract channel sales brochures, reducing cycle time generation from 1 week to 1 day and overall program costs by $.6M annually.

Onsite IT leader for GE Appliances’ $400M European operations. Focused on integration of distributor acquisitions in Netherlands, France, and Spain into GE computer network and ERP systems. · Managed post go-live analysis and issue resolution for JBA ERP implementation in French affiliate, resulting in 70% increase in GSB booked in system in 1 month and re-issue of over 3,000 corrected invoices. · Developed e-commerce strategy for Europe Pole and managed activities including implementation of employee store for GE Spain and an MGP for development of fully functional online ordering system for all EMEA customers.

Provided all data warehousing and reporting for health plan customers and all internal business functions. Extended use of data to support ongoing business growth and new business processes, manage risk, and improve profitability. Implemented Claim to Authorization Reconciliation application to manage all risk management processes for $300M+ of claims costs. Process enabled reconciliation of pended and adjudicated claims subject to multiple business rules and conditions including up- and down- coding, professional and technical modifiers, and code groups. Improved automated matching from 2 weeks to <1 day, and reduced claims payment defects by $400K/yr. Led upgrade of entire data warehouse infrastructure from SQL Server 2005 to 2012, implemented Analytics Services and Sharepoint 2010, and re-architected ETL processes to eliminate shared elements and optimize transactional performance. Upgraded team performance and skill set via managed turnover, focused improvement plans, and coaching. Staffed 8 positions over 10 month period.

Chief Operating Officer at STR at STR.

Activities and Societies: Member of Lambda Chi Alpha fraternity, studied German as a minor.