Jonny Marshall

With a strong skill set in Sales and Marketing and the opportunity to learn from the industry’s best, it was only fitting for me to join the team at Ken Guy Buderim. With over 40 years experience, comprehensive local knowledge and positive market results in the Real Estate industry, they have certainly earned their stripes in this developing marketplace. Ken Guy Buderim has an enviable reputation as a group of professionals who genuinely work together and share information unselfishly for the benefit of our clients. It is this reason why a large portion of our business comes organically through referrals. For us, it's all about exceeding your expectations.

As Senior Customer Service Consultant for Suncorp Bank I supervised a team of eighteen members within a call centre. Tasked with resolving complex customer complaints within specified timeframes and reporting trends to executive managers, the role required a high degree of flexibility in dealing with a variety of tasks. In this position I was tasked with the responsibility to analyse, respond and resolve complex customer complaints to deliver exceptional customer service within retention and sales. As a key liaison with managers, leaders and administrators it was also my responsibility to monitor, record, analyse and report trends for strategic process improvements. Having natural interpersonal and communication abilities, I have a reputation for effective networking and rapid rapport building with corporate agents and retail customers.

Bachelor of Business - International Business Major, Integrated Marketing Communications Minor