Jonathan Kirschen

Responsibilities: • Leading the IT function in a multi-segment organization operating across 35 business units with over R$2.5B in annual revenue • Managing a technology team of 20+ professionals across Systems, Infrastructure, Data, and Cybersecurity • Defining and executing a 3-year IT strategic roadmap aligned with business growth and operational efficiency • Driving enterprise architecture modernization, including ERP selection and system integration strategy • Implementing IT Governance frameworks (ITIL, DevOps, COBIT) to improve control, standardization, and delivery performance • Establishing a Project Management Office (PMO), including structure, processes, and governance model • Leading agile transformation initiatives for project and demand management • Acting as a strategic partner to business units, translating needs into scalable technology solutions Key Achievements & Impact: • Leading the transition from legacy custom systems to a modern integration architecture based on MuleSoft • Driving ERP selection and definition to support scalability and multi-business operations • Structuring and implementing a corporate PMO, including hiring Project Manager and PMO Specialist, improving governance and delivery predictability • Reorganizing the IT function, increasing efficiency, accountability, and delivery performance • Enhancing IT infrastructure and cybersecurity maturity across the organization • Implementing DevOps and ITIL practices, improving service quality and delivery speed • Establishing governance committees to strengthen decision-making and prioritization • Designing and implementing a modern data architecture (data layers) using tools such as dbt, Airflow, and Power BI • Introducing process optimization initiatives using RPA and Artificial Intelligence (AI) • Strengthening a data-driven and automation-oriented culture, improving decision-making and operational efficiency.

Responsibilities: • Leading a network of 140+ IT Managers and technology leaders across multiple industries • Driving collaboration, knowledge sharing, and exchange of best practices in IT Management and Digital Transformation • Organizing strategic discussions on technology trends, governance, innovation, and Artificial Intelligence (AI) • Facilitating connections between professionals to strengthen the IT leadership community.

Responsibilities: • Led the IT function, managing teams across Data, Systems, Infrastructure, Cybersecurity, and Business Process Management • Defined and executed the IT strategy and technology roadmap aligned with business objectives • Established IT Governance frameworks to improve control, risk management, and operational efficiency • Coordinated projects using Agile (Scrum/Kanban) and traditional methodologies • Managed IT operations, service delivery, and vendor relationships • Partnered with business areas to translate demands into scalable technology solutions Key Achievements & Impact: • Structured and led the Project & Process Office (PMO), improving governance, prioritization, and delivery performance • Enhanced alignment between IT and business areas, increasing efficiency and value generation • Strengthened IT Governance practices, improving control, compliance, and decision-making • Improved project execution through Agile methodologies, increasing delivery speed and transparency • Fostered a data-driven approach to support strategic decision-making.

Responsibilities: • Delivered data and analytics solutions for enterprise clients • Designed dashboards, data models, and BI solutions • Supported cloud migration and data modernization initiatives • Collaborated with cross-functional teams and stakeholders Key Achievements: • Delivered analytics solutions improving visibility and decision-making • Supported transformation from on-premise to cloud-based analytics environments.

Responsibilities: • Led IT operations and strategy in a group operating across 6 business units with over $2.6B in revenue • Managed multidisciplinary teams across Data, Systems, Infrastructure, Support, and Cybersecurity • Defined and executed IT roadmap aligned with business strategy and growth objectives • Managed IT budget, investment prioritization, and cost optimization initiatives • Coordinated technology projects using Agile (Scrum/Kanban) and traditional methodologies • Built strong relationships with business stakeholders to align technology initiatives with operational needs • Managed vendors and technology partners Key Achievements & Impact: • Led digital transformation initiatives, connecting technology to business strategy and operational performance • Implemented Salesforce and integrated platforms, improving commercial and operational processes • Migrated Data Center to private cloud, increasing scalability, reliability, and performance • Established IT Governance frameworks, improving control, processes, and alignment with business objectives • Strengthened data-driven culture, expanding the use of analytics for decision-making • Automated key processes and optimized systems, improving operational efficiency • Improved integration between IT and business units, increasing value generation and agility.

- Responsible for data extraction, cleaning, and standardization through ETL processes from various sources, including the company’s ERPs and external data sources (MS SQL Server, Oracle, PostgreSQL, MySQL). - Managed the development backlog through meetings with business managers, prioritizing demands and allocating resources efficiently. - Performed demand management using Kanban to ensure transparency and organization in the workflow. - Developed and maintained technical and commercial documentation, ensuring other internal entities and external developers had access to a robust knowledge base. - Led the development of key business indicators in partnership with key users, providing strategic insights for decision-making. - Developed indicators and dashboards using QlikView, QlikSense, and QlikCloud, optimizing data visualization for different business areas.

- Construction of dashboards and automated reports for continuous monitoring of KPIs and OKRs. - Implementation of Business Intelligence strategies to improve operational efficiency. - Leadership of data analysis projects from conception to delivery, ensuring the quality and relevance of the insights generated. - Responsible for data transformation (ETL), ensuring the integrity and accuracy of results. - Development of ad hoc reports and analyzes to meet the specific needs of different departments.

• Creation of automated dashboards and reports for continuous monitoring of KPIs and OKRs. • Implementation of Business Intelligence strategies to improve operational efficiency. • Leadership of data analysis projects from conception to delivery, ensuring the quality and relevance of the insights generated. • Responsible for data transformation (ETL), ensuring the integrity and accuracy of the results. • Development of ad hoc reports and analyses to meet the specific needs of the different departments.

• Development of detailed and visually appealing executive reports to present complex data analyzes in a clear and concise manner to key stakeholders and senior management. • Identification of areas of inefficiency and opportunities for improvement in production and logistics processes, using data analysis to recommend and implement solutions that increased operational efficiency and reduced costs. • Responsible for extracting, cleaning and standardizing data through ETL of ERPs and the company's external database. (Oracle) • Development of indicators in Qlikview with report automation processes, using java script.

- ITSupport.

- Executive Presence - Mastering Difificult Conversations in English - How Leaders Communicate to Inspire, Engage & Produce Results - Leading for Wellness

- Scope Management - Mind Mapping - Data Driven Decision Making - PM of Artificial Intelligence - New Role of the Project Manager & Marketing Your PM Skills - Agile Approaches - Change with Risk Management & Breakthrought Thinking - Scrum