Jonathan Dudamel

As a System Engineer II at Atlas Professional Services, the role involves managing and maintaining complex IT infrastructures to ensure optimal performance and reliability. Key responsibilities include designing and implementing system solutions, troubleshooting hardware and software issues, and supporting network and server management. The position requires advanced knowledge of virtualization technologies, cloud platforms, and system security practices. Effective communication and collaboration with cross-functional teams are essential to provide robust technical support and contribute to the continuous improvement of IT services.

- iCloud Environment Support Configured and managed iCloud accounts for employees, including data synchronization and security troubleshooting. - Managed iCloud storage, ensuring efficient and secure utilization of cloud resources. - Implemented security measures, including two-factor authentication and password management, to protect sensitive data. - Collaborated with BlueBeam system OST and QB updating and maintenance the platform. - MS Server 2016 Administration, installed, configured, and maintained Windows Server 2016-based servers. - Managed Active Directory, including user account creation, permissions, and group policy administration. - Maintained and monitored servers to ensure availability and performance, including backup management and disaster recovery.

- Experience in planning, executing, and closing construction projects, with the ability to handle multiple tasks and priorities simultaneously. Proficiency in using MS Project Manager to create detailed schedules, allocate resources, and track project progress. Enhanced performance, addressing challenges for the Embassy Suites by Hilton Orlando Sunset Walk Project. - Knowledge in preparing and managing Schedule of Value (SOV), ensuring accurate billing and alignment with the project budget. - Monitoring and controlling costs using tools like QuickBooks and Procore. - Autodesk AutoCAD for reviewing blueprints and technical drawings. - Bluebeam Revu for collaboration and review of construction documents. - Primavera P6 for planning and managing large-scale projects. - Microsoft Excel and Word for preparing financial reports and project documentation.

- Managed hybrid platforms and developed virtual machines for automation projects and control systems using Microsoft Network Infrastructure and VMware ESXi platform. - Collaborated with Rockwell and DeltaV platforms, supporting SonicWall Firewall, resulting in improved network infrastructure and creating and supporting of a hybrid platform for high-availability services. - Handled requests for virtual machine deployment and provided Active Directory support, including user and profile creation and network segmentation (VLAN). Created lifecycle engineering documents, design specifications, and network drawings. - Collaborated in the entire engineering process, from the design specification phase to the installation and configuration of network equipment, including fiber optics route construction, CAT 6A networks for data centers and satellite units, and Cisco and HP switch configuration. - Worked closely with the staff to create 11 virtual machines in Hyper-V with MS Windows Server 2016 for the PRJ-020 GSK-Wonderware Migration Project. Participated in the design specification for the Mammalia FactoryTalk Process Automation System (FTPAS-10001) for the GSK Rockville Biopharma project, using the FactoryTalk platform from Rockwell Automation.

- Managed technology development policies and advised on new server implementation in a Hyper-V environment using MS Server 2012 R2. Oversaw new services in various technology areas and controlled and monitored project and network construction projects. - Developed optimal platforms to enhance communication and establish a robust technology foundation for hybrid environments with high availability, including creating sustainable systems to align with the Corporation's goals. - Implemented Linux environments with an Open Firebase for both internal and external communications. Additionally, set up a new VM base in CentOS for a web server, allowing migrating administrative software and upgrading the platform. - Provided support to various departments, including engineering, construction, and operations, Vice President and President of the Corporation. Deliver high-quality services for processing requests.

- Led the IT Support Telematics Department, focusing on computer network services, SIGESP administrative software support, switches and server equipment support, and satellite connections with multiple locations across the Lara State in Venezuela. - Managed servers and implemented Kaspersky Open Space antivirus solutions. - Successfully orchestrated a 3-year migration from Linux internet proxy to a MikoTik Firewall combined with Windows 2003 server domain and Debian servers for web platforms. Integrated both platforms seamlessly into a new environment, ensuring the highest quality service for the entire company. - Directed a team of 6 IT professionals, achieving a 100% completion of the infrastructure migration with a robust knowledge base, meeting new challenges, and fostering collaboration between the VP and various departments.

- Technical support, Windows Server 2003 server, ISA server, Kaspersky Open Space Support, Kaspersky Total Space Settings Structured Cabling, LAN Networks, WAN, supporting workstations. - Develop 47 Open Space Servers in Kaspersky Infrastructure and connecting 283 desktops and laptops in one platform with the most important cybersecurity technical specifications, reaching the 5th position in the market with this implementation across the country Venezuela.