john furbush

* Project Manager – Credit Card Services: Managed projects for various Consumer Lending and US Bankcard/Private Label systems: * Enhancement of credit processing to included data from existing customers in adjudication processes * Implementation infrastructure for business continuity and the Private Label Card * Full infrastructure upgrades for Private Label Processing and Credit Underwriting systems – implanted current technologies to ensure compliance with TD standards * Implementation of new IVR and Call Center Technology for Retail Card Services * In-sourced Vendor developed HELOC Renewal System onto TD Hardware/Software, Completed 3 releases to update processes and improve latency * Program Manager – Debit Card: Managed the conversion of 900K debit cards from The South Financial Group to TD systems (FIS)

Managed operations, shipping, warehouse, accounting, customer service, and inside/outside sales for a start up e-tail Company specializing in residential and commercial hardware sales via the internet

Developed UAT plan for the data conversion of the MBNA Europe Portfolio (UK/Ireland) Managed the Conversion Control Group responsible for the MBNA Europe/America technical and business unit’s joint efforts to develop/implement control points and transition initiatives including: marketing, vendors, third party and locally developed systems transition, affinity acquisitions, and business process mapping

* Consultant for a start-up Bank Holding Company performed the following: * Designed a customer centric risk management system that included Web Interface, Credit, Acquisition, Data Warehouse and Call Center applications * Preparation of RFP’s for key service providers (core banking, accounting, loan, credit card) *  * Preparation of Business Plan and Proforma

* Project Management/Analyst responsibilities for Onshore/Offshore development projects (CMM Level 4) * Responsibilities included: *  -Project Management for offshore/onshore development team *  - Completing responses to RFP’s including detailed solution and pricing options

the operations, technology, and finance for a start up consulting company

* Assistant Vice President * Financial Operations\Controls (1989-1994) * Managed Financial Operations/Control and Settlement Department, including P/L and Budget Activities. * Project Management for conversions, M/A (Due diligence – conversion), and process improvement initiatives * Assistant Treasurer * Non-Financial Operations (1987 * 1989) * Supervisory and Staff Positions (1983-1987)