Johann Toit

I cultivated strong supplier relationships throughout Africa, which led to the delivery of superior services at competitive prices and the uncovering of new business opportunities. My role entailed actively seeking and integrating new partners to extend our market reach and keeping a close watch on market pricing trends. My duties included sourcing, managing, and onboarding suppliers and partners, fostering relationships with suppliers in Africa, and constantly seeking process improvements and automation strategies. I was responsible for ensuring compliance with contracts and addressing any service delivery issues with vendors. My expertise also covered global pricing and solution strategies for both internal and external stakeholders. I supported various sales teams across Africa with bid submissions and customized solution offerings, guiding clients to the right solutions and local partners in their territories. My proficiency in Partner Contract Management was evident in my regular updates on Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and all related contractual documents. Among my key achievements was securing the Mr Price Africa Network, which included around 236 links in seven countries, and the PWC Africa Network across 15 countries.

• Managing all vendor relations in the SADC region and beyond. • Building relationships with Telco’s, Hosting and Connectivity Suppliers in Africa and South Africa to obtain hosting and connectivity solutions, and to ensure timeous delivery of services. • Setup of MSA’s, SLA’s and OLA’s with all vendors. • Managing SLA delivery with vendors. • Escalation of service delivery issues with vendors. • Manage and update all escalation and contact lists with vendors. • Visit with vendors on regular intervals to build, maintain and strengthen relationships and to discuss areas that requires improvement or that show concern. • Manage all input costs for SADC countries. • All pricing and pricing re-alignment negotiations. • Supplier account analysis to ensure maximum profits and minimum input costs for SADC regions by analysing network stats and elimination/cancellation of un-used circuits • Negotiation of preferential (special) pricing with vendors for bids and RFP’s. • Report on risk to EXCO and Risk Teams • Meet with Network Operation teams to discuss issues on international capacity and to manage capacity requirements. • Finding and selecting correct partners/vendors in new areas of operation in SADC regions. • Meeting with in-country regulators when required. • Provide input pricing and country specific information to Product Management Team to generate pricing tools and assist BDC Team with proposals and RFP’s. • General market and supplier knowledge in areas of responsibilities. • Bi-annual vendor/partner general performance review. • Market and country specific analysis and ensuring company stays best in-country. • Sourcing of new suppliers in new target areas or where diversification is required in existing areas • Support all internal teams with requirements in areas of responsibility.

• Arranging and scheduling of site surveys for Satellite Antenna installations. • Responsible for pricing and ordering of Telco and Wimax services for SA, Mozambique, Lesotho, Swaziland, Botswana and Tanzania. • Building relationships with Telco’s in Africa to obtain hosting solutions, often not previously offered to foreign companies. • Managing all service and equipment providers. • Obtaining best price and deliveries from local and international vendors. • Procurement of all V-Sat (KU and C Band), Network and all other project and maintenance required equipment, both locally and internationally. • Shipping of equipment to all regions, including Mozambique, Angola, Tanzania, DRC, Kenya and Djibouti. • Quality controlling of installations. • Managing cut-over’s. • Providing continuous updates/reports for clients and management staff. • Preparing reports. • Scheduling meetings/conference calls. • Provide Minutes of meetings when required. • Document creation, management and publication to ensure smooth operations. • Providing updates for project plans and preparing of Ghant Charts • Liaising with stakeholders and customers. • Working closely with vendors to ensure timeous delivery of equipment and services.

Various functions ranging from Project Manager, Senior Project Manager through to General Manager • All staff related issues including employment, dismissals and disciplinary hearings. • Costings and cost prediction analyses. • Manage all branches and agents across SA.. • All unresolved client queries. • Monitor and manage all stock, stock allocations, courier and courier costings and overseeing all staff, including administration, sales and technical staff. • Quality control. • Liaising with various clients regarding installation and configuration of required equipment. • Client Liaison. • Co-ordination of survey schedules and arranging engineer resource for site surveys and installations. • General Office Management • All travel planning and arrangement of resources. • Procurement and shipping of equipment. • Schedule and oversee all installations, and Monitor and track all equipment received for repair. • Costing and quotes to clients. • Working across both OBS and Geting to collate and structure information. • Providing detailed instructions to the engineers conducting the site surveys. • Quality control and site surveys for completeness, accuracy, detail and quality checks. • Providing continuous updates for senior management and clients. • Communication with clients and problem resolution. • Liaising with Project Boards, key stakeholders, the customer. • Working closely with vendors to ensure timeous delivery of equipment and services. • Working closely with clients and technical staff regarding additional client requirements. • Assist with all new product R&D. • Coordination of all voice and data communication projects. • Document all client requirements and hand-over of requirements to technical teams. • Verification of client orders. • Coordination of installation, implementation and training staff. • Internal stock allocation for projects. • Site and installation inspections and quality control.

• Assist with completion of all Tender Documents. • Plan and co-ordinate all aspects of system planning through to system roll-out. • Coordinating multiple technical and non-technical projects. • Assist with all monthly contractual claims. • General managerial work including overseeing full time, part time and casual staff. • Coordinate all technical staff with daily, weekly and monthly work plans, and ensuring on-schedule completion of all projects and installations. • Prepare all technical, system and as-built drawings. • Coordinate and oversee all manufacturing and installation of systems and solutions. • Assist with installations and fault findings. • Commissioning, testing and quality control of complete systems and installations. • Assist with all new product and project R&D, from design through to manufacturing.. • Order all materials, spares and components. • Liaise with all suppliers, clients and sub contractors on all project needs and requirements. • Work out all component schedules from technical and circuit drawings. • Stock Control. • Computerizing of all electronic circuit diagrams from original hand drawn drawings using Visio. • Find solutions for difficult installations and drafting technical drawings for manufacturers for parts required using Visio. • Assist in planning and preparing for all Tenders and Contracts. • Plan, execute and commission complete systems. • Manufacture, assemble, wire and install all equipment, materials and systems as required. • Quality Control. • Install and maintain office network and computer equipment