Jogreet C.

• Dublin Showroom Management • Multi-Branch Client Engagement • Sales & Relationship Development • Marketing & Event Planning • Product & Inventory Management • Business Operations & Leadership

⦁ Led a team of four by training and supporting new coordinators and assisting managers with ensuring accurate and on-schedule team work performance ⦁ Managed invoicing and billing of Forest Stewardship Council membership fee to certificate holders ( ~$3 million annually) and executed quarterly reconciliation process ⦁ Coordinated annual audit projects from scoping to receiving completed audit report while utilizing technical knowledge of FSC's Chain-of-Custody standard ⦁ Tracked 850+ international annual audit projects to ensure affiliates met project milestones and deliverable submission within time frame stipulated by accreditation requirements ⦁`Worked with managers to develop more robust partner/affiliate relations by identifying and addressing inefficiencies, streamlining processes, and facilitating productive communication ⦁ Provided technical expertise on FSC's Trademark standard to clients, affiliates, and internal staff

• Provided administrative support to the following Certification programs: Forest Stewardship Council (Chain of Custody and Forest Management), Sustainable Biomass Program, and Marine Stewardship Council (Chain of Custody) • Reviewed applications and client documentation to update client data management system (DMS) records • Prepare audit reports and supporting documentation for technical review • Managed coordination of 10 Forest Management certificate-holders' audit projects • Implemented changes to client listings in public database via Salesforce and Ecert • Provided client support by reviewing trademark approval requests and ensuring compliance to the FSC's trademark requirements • Worked with Partners and Affiliates in Netherlands, India, Germany and Brazil to obtain necessary audit and contract documentation for certification/re-certification of our international clients

• Researched UCSB sustainability operations and practices for sustainability report submission to the Association for Advancement of Sustainability in Higher Education (AASHE) • Completed six sections of the report submitted to Princeton Review and Sierra Club to determine UCSB's nationwide sustainability ranking • Utilized Excel to facilitate the gathering and upkeep of data records • Reviewed other institutions' sustainability reports to determine best practices • Contacted and collected data from over 200 administrators, professors, and researchers on campus

• Conducted vulnerability assessment on Karen hilltribe community using SWOT analysis framework • Interviewed three local Karen families and two national park officials through use of Thai translator • Determined sustainability of hilltribe’s farming practices and resource management • Wrote research paper with findings to contribute to SDF’s final report on area's watershed management

• Handled cash register • Assisted customers with coffee purchases • Demonstrated consistency and quality when making beverages • Maintained knowledge of new products and inventory • Communicated effectively to coworkers during peak hours

• Worked on Solar, Clean Cars and Fracking campaigns • Approached students on campus for petition signatures • Spoke with a dozen small business owners to garner support for solar panels • Wrote press release which resulted in local media coverage for protest against Fracking • Pledged donations from students on campus

• Managed front desk on the busiest day of the week (on a bi-weekly basis) • Directed walk-in customers to showroom and introduced product layout • Answered general phone inquiries • Issued pricing and filed invoices • Maintained a clean and organized showroom

• Assisted walk-in constituents by providing resources on pubic housing and housing rights • Presented research for Environmental proposal to Supervisor offices • Recorded constituent opinions on proposed legislation • Answered phone calls, sorted mail, photocopied documents • Responded to constituent email inquiries in a timely manner