joanna flynn

Aiming to help raise awareness, funds and support for those with mitochondrial disease

Account management for the brand and strategy team. Liaising with key clients, sourcing products and print. 10 is a forward thinking brand and design consultancy full of talented individuals. A pleasure to work for!

Massage, aromatherapy, reflexology and reiki all offered within the beautiful 'Health and Beauty with Elise' salon on Well Green Lane in Hove Edge, Brighouse. Renowned for excellent customer service and relaxing treatments. Available days are Tuesday, Wednesday, Friday and Saturday.

Design and build websites with (techie stuff coming up): XHTML, CSS, PHP, MySQL, Wordpress, Magento, Joomla including Database development etc All types of website from information only sites, to CMS (manage the content yourself) to eCommerce with PayPal and SagePay shopping carts. Marketing background means I discover exactly what the customer is hoping to achieve then work with them to deliver it. Logo design, corporate stationery and other graphic design. Accessibility, Cross-browser testing and SEO (search engine optimisation) techniques employed. Also provide copywriting services, photography, social media support and much more.

* Use of design programs Photoshop, Illustrator, InDesign, Freehand, Quark and Adobe Distiller on a Mac. * Preparing artwork for print by Xerox digital and Litho machines * Management of the email system. * Excellent customer skills face to face and by telephone.

* Efficient telephone manner handling phone calls through telephone switchboard. * Typing minutes and paperwork for school staff. * Dealing with difficult phone calls, police and unsociably accepted children.

* Database and Marketing Manager Salary £18,526 * Single-handed design, creation and maintenance of company website www.nor-com.co.uk * using both Dreamweaver and Flash * Design of all company advertisements, promotional literature and point of sale materials using design programs Photoshop, InDesign and Illustrator. * Resolved highly web design related technical problems through my own research. * Effective manager of six sales personnel bringing about a step change in manufacturer quality standard compliance. * Excellent customer skills handling occasionally delicate customer satisfaction surveys. * Actively sourced new business through regular prospecting telephone calls. * Internal auditing and regular compliance checks of BSI ISO 9001 Quality Standards. * Accurate collection of data and methodical cleansing of the Kerridge database system. * Revolutionised the sales reporting system using complex and sophisticated MS Excel formulas * Project Management skills attained through efficient planning, organisation and execution of promotional and corporate events.

* Focus, drive and determination selling products and meeting sales targets. * Achieved head of the league table for top sales in the group. * Excellent customer relationship skills building rapport with customers, consultants and managers. * Willingness to travel across West Yorkshire to deliver the parties. * Dedicated and hard-working nature enabled me to progress the business on an evening at the same

* Approached to become a Weight Watchers team leader. * Motivated, inspired and supported members individually and through weekly meeting talks. * Committed to generating new business through regular direct marketing. * Constantly invented new ideas for helping clients in the weekly meetings. * Built excellent rapport with other leaders, offering constant encouragement.

* Sorted through special customers' statements, picking out their cheques to post out. * Counter cashier at the Halifax branch, serving all types of customer transactions. * Volunteered to cold call customers over the telephone selling general insurance. Excellent attitude towards building rapport with customers resulted in a sale. * Processed the total day's counter transactions on specialist machines. * Supported colleagues and trained staff on the transaction processing machines.

* Varied role handling all mortgage, insurance and investment enquiries on the counter. * Coped under extreme pressure of a busy office with staff shortages. * Received two gifts through YBS 'W.I.N. Scheme' for my suggestions and ideas. * Nominated as trainer of existing staff and new recruits on the bespoke computer system. * Excellent product knowledge which resulted in becoming point of contact for all counter staff. * Trusted with administering petty cash and bulk cash securicor deliveries.

Proven at the sharp end of business, FDYL are a unique team of financially focused business consultants. Using our wisdom, instincts and judgement, we aim to bring lasting and positive change to the businesses we work with. It’s often lonely being a business owner or MD, our objective is to put you in complete control of your finances – building trust and protecting key internal and external relationships. Drawing on the vast experience of our part time finance directors in the field and feedback from clients, we have created an innovative range of services, including recruiting for full time permanent positions. Crucially we provide exceptional support to lonely MDs and their companies at challenging stages in their development.

2:1 Graphic Design degree completed in June 2009. Achieved a Merit in HND Graphic Design Course in June 2006. A Level in Art & Design. 10 A - C grade GCSE's achieved, including Maths & English. 2 Modules of Chartered Institute of Banking taken and passed in Marketing & Sales and Financial Planning and Practice.