Jerry BULAUAN - BSBA, PGDip SCM, CSMP, CPCM

As the Lead Supply Chain Solutions and Data Analyst, I led cross-functional supply chain transformation initiatives by leveraging data, technology, and strategic planning: Logistics & Operations Excellence Developed a centralized logistics KPI dashboard, boosting end-to-end visibility and improving OTIF performance by 28%. Designed and implemented a warehouse modernization roadmap, optimized layouts, automated material handling, and integrated inventory tools, cutting fulfillment lead times by 32%. Led quarterly business reviews assessing 3PL/LSP performance against SLAs and risk KPIs. Procurement, Quality & Forecasting Develop and execute procurement strategies aligned with project requirements and budgets. Source, evaluate, and negotiate with vendors and suppliers for multi-scheme digital projects, including other assigned categories such as packaging, materials, equipment, and logistics transport services. Ran annual competitive bidding events, validating cost and service capabilities. Introduced robust quality assurance programs (SOPs, inspection protocols, ISO standards), achieving a 97% order accuracy rate. Established demand planning using predictive analytics, improving forecast accuracy from 60% to 95%. Reduced total inventory by 10% through SKU segmentation, SRM implementation, and workflow optimization. Logistics & Analytics Analyse supply chain data, identify inefficiencies, and provide actionable insights for continuous improvement. Track and evaluate supplier and logistics performance using key performance indicators to ensure timely deliveries and cost-efficiency Project Management & Systems Integration -Played multiple roles, Project Manager, Business Analyst, Functional Analyst, QA & UAT Tester across key digital transformation initiatives: Transport Management System (TMS) Driver App Warehouse Management Systems (WMS – Pronto) Control Tower Platform Auction Portal (Web-Based) Refund Point POS System Oracle Fusion Integration

In this role, I combined analytical modeling, systems integration, and strategic planning to drive supply chain efficiency, resilience, and scalability: Forecasting, Planning & Inventory Optimization Led end-to-end demand planning while managing strategic category procurement for Telstra, aligning supply capabilities with market requirements Built statistical demand forecasting models using POS, inventory, and supplier delivery data—achieved 85% forecast accuracy, optimizing inventory and network capacity. Designed and led a supply planning system implementation, integrating order workflows, manufacturing plans, and scheduling algorithms. Developed an inventory optimization framework considering supplier/logistics constraints, improving cost-effective fulfillment across stores and DCs. Risk Management & Strategic Planning Orchestrated comprehensive procurement operations, including requisition management, shipment tracking, and vendor coordination across global supply networks Launched a comprehensive risk program to assess product lifecycles, monitor supplier financials, and simulate supply disruption scenarios. Created and executed policies for production planning, buffer stocks, dynamic allocation, and continuity planning across the supply chain. Data Architecture & Business Intelligence Consolidated data across order fulfillment, transportation, inventory, and POS into a governed data warehouse. Designed a BI layer with 300+ KPI dashboards using Power BI, Tableau, and SQL, enabling holistic performance visibility and automated reporting, significantly boosting productivity. Project Management & Systems Integration Contributed as Functional Analyst, UAT Tester, and User Trainer across large-scale transformation initiatives: Warehouse Transformation (migration to modern facility) WMS Implementation Business Intelligence & KPI Dashboard Integration (Power BI, Tableau) Oracle ERP Integration Master Data Clean-Up & Governance Remediation

As SCM Transformation Lead/Manager at Unilever, I led major operational transformation initiatives, driving supply chain digitization and process re-engineering. I combined quantitative and qualitative analyses to map business processes, identify optimization opportunities, and enhance user experiences while simplifying the technology landscape. I oversaw production planning across Unilever HBPC, Ice Cream, and Food Solutions at multiple locations (NR, Ingleburn, Minto, and Tullamarine), consistently meeting Delivery in Full, On Time (DIFOT) KPIs. By extracting and analyzing data from diverse sources, I optimized logistics, inventory management, and cost control, improving operations and reducing COGS. Key achievements included: Managing the seamless transition to a new 3PL provider with full inventory accuracy Developing a Cost-to-Serve (CTS) model that identified actionable steps to enhance profitability Leading vehicle routing and inventory planning teams to ensure product availability for major clients like Coles and Woolworths Coordinating with 3PL providers to mitigate customs issues and ensure on-time deliveries Project Management roles included: Supply Chain Transformation Manager Manufacturing Plant Operation Reduction Cost Reduction and Sustainability initiatives Cost to Serve optimization SAP Master Data Clean-Up RetryClaude can make mistakes. Please double-check responses.

As the Senior Multi-Category Regional Procurement Manager, I reported directly to the CEO and led procurement, supply chain, and distribution strategies across the Asia Pacific region. I managed a central procurement team of 14 category buyers, overseeing CAPEX, budgets, and supply chain operations, including eight general and cold chain warehouses (with locations in China) and their respective managers. My role included demand planning, forecasting, and procuring products for luxury brands such as Chanel, Bulgari, Ferragamo, YSL, Bottega Veneta, Hugo Boss, Armani, Gucci, Valentino, Givenchy, Ralph Lauren, and Fendi. I managed COGS, inventory, and replenishment for over 900 suppliers and 100,000 SKUs across categories such as perfume, cosmetics, liquor, tobacco, luxury goods, confectionery, and electronics. Additionally, I oversaw retail operations in duty-free airports, in-flight sales, ferries, and cross-border ports. I also led the Asia Pacific Master Data Management (MDM) team of four. My efforts resulted in $5 million in supply chain cost savings through initiatives like mini-maxi inventory management, obsolescence projects, data-driven demand planning, WMS & SAP Retail implementations, freight audits, and distribution recalibration. 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Role as Group Project Manager, Project Manager, Functional Lead - Multi-Category Inventory Procurement Loading for New Store - Mega Expansion: 85 retail stores across Singapore, Malaysia, Hong Kong, China, Australia, New Zealand and Nouméa (I managed the sourcing and tender processes for 3PL partners, IT, and POS systems) - Inventory Obsolescence Project - Depletion of Duty-Free Inventory Across Asia Pacific - SAP Master Data Clean-up - SAP-POS integration - Carbon Emission Co2 reduction - Implementation of Supply Code of Conduct - POS - SAP WMS Mini-Maxi Project - Freight Audit

As Regional Logistics Solution Project Lead at Apple Inc., I supported the Open POD Senior Manager and ROTM Operations in managing key supply chain projects, including SEMS, Control Tower, and WMS, across operations in the US, Australia, UK, Ireland, Japan, Hong Kong, and China. These initiatives focused on expansion and transformation. I developed and transitioned key KPI dashboards to digital formats, defined KPI ownership, and established processes to ensure performance targets were met. I led the design and implementation of detailed project plans, working closely with cross-functional teams to ensure timely project execution and successful outcomes. Additionally, I managed supply chain master data for SEMS and oversaw business process design, mapping, scripting, UAT, and regional training for a $20M project involving new supply chain systems. I also coordinated regional logistics for Apple promotion campaigns, including major events such as Black Friday and Chinese New Year. In SEMS and Control Tower projects, I represented Apple South Asia, driving operational efficiency and excellence. 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Roles as Project Lead, Business Analyst, UAT Scripter and Tester - SEMS Predictive Analytics Reporting Tool - CRM to SAP integration - Control Tower - SAP-WMS Integration with multiple Logistics Service Provider (LSP) SAP WMS, Manhattan, Oracle etc - SAP-EDI Integration - GTT (Global Track and Trace) - Various NPI - Carbon Emission Business Intelligence

As Regional Senior Logistics Analyst at Apple Inc., I successfully led the management of Logistics Service Providers (LSPs) for inbound and outbound shipments, collaborating with key partners such as DB Schenker, DHL, CEVA, UPS, and FedEx. My role involved optimizing engagement with third-party carriers, warehouses, and distribution centers to drive cost-efficiencies and enhance operational performance. I spearheaded a vendor management program, ensuring strict adherence to SLAs, SOPs, and performance metrics. Additionally, I orchestrated 3PL capacity planning for iPhone mega launches, mitigating risks related to international trade compliance and customs regulations. This proactive approach prevented potential shipment delays. My responsibilities also included overseeing daily end-to-end order fulfilment across B2C channels like the Apple Online Store and B2B routes such as authorized resellers, Telcos, and Apple Stores. To address operational challenges, I initiated service recovery strategies, investigating damages or losses in transit and driving corrective action through vendor engagements. Notably, I developed an Open POD Control Tower, elevating on-time delivery performance to 98%."

As Assistant Operations Manager at Yamato Transport, I was integral to the pioneering team that established six distribution warehouses in Singapore. I conducted comprehensive scouting for warehouse locations to support Yamato's expansion across Asia. Leading the procurement of 50 fleets of trucks for Yamato Singapore, I ensured the fleet met operational needs. I actively participated in warehouse design to optimize goods flow and operations and procured essential warehouse fixtures and tools, including racking and PDAs. Supporting the senior operations manager, I contributed to setting up and managing these warehouses, developing SOPs and policies for inbound receiving, outbound processes, and storage management. I maintained excellent relations with key accounts, including Apple, HTC, Toshiba, Nespresso, Charles & Keith, Bollore, REEBONS FASHION, and FANCL Cosmetics & Skincare. Additionally, I handled key account shipment escalations, inquiries, and prepared reports for weekly and quarterly performance reviews. 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 - Role as Functional Consultant, Business Analyst and UAT Tester - Setting Up 6 Warehouse Across Singapore - WMS implementation of 6 Warehouse - Global Track and Trace Solution (Web-based) - Fleet GPS and Dashboard Real-Time Tracking - Carbon Emission Fleet IOT device traceability

My main role is to develop inventive and cost-effective procurement strategies, ensuring the efficient sourcing and engagement of reliable suppliers and vendors. By negotiating advantageous terms and reviewing existing contracts, I maintained the feasibility of our procurement processes. I built and nurtured long-term relationships with our vendors, approved purchase orders, and ensured the timely delivery of goods and services. Conducting risk assessments on potential contracts and agreements was a key part of my role. I managed the procurement budget, fostering a culture of long-term savings, and oversaw Audio Vsial (AV) and IT systems for tracking shipments, inventory, and supply. Additionally, I prepared comprehensive procurement reports to inform strategic decisions.

As a Dishmover Team Manager, I lead a dedicated group of 10-13 specialists in ensuring seamless satellite TV service relocation for our customers. My role involves overseeing the entire process of transferring Dish Network services to new addresses, from coordinating professional dish reinstallation to managing equipment checks and upgrades. I work closely with logistics providers to orchestrate timely retrieval and delivery of satellite dishes, while also supervising backend work order processing. My team and I are committed to maintaining service continuity during moves, offering equipment upgrades when needed, and delivering a hassle-free experience for our clients. By efficiently managing these complex operations, I ensure that our customers enjoy uninterrupted access to their favourite programming, even as they transition to new homes.

I oversee the initiation of Dish Mover requests and orchestrate the entire relocation process. This includes coordinating with logistics service partners for the return merchandise authorization (RMA) of Dish equipment, managing its delivery to new site locations, and scheduling installations. My role ensures a smooth transition of satellite TV services for customers moving to new addresses.