Jennifer (Barnes) Howell
Enterprise Customer Success Manager @ AlertMedia
About
I’m a Customer Success Manager with extensive experience helping customers get the most out of SaaS, Unified Communications, and Payment Processing solutions. I love building real relationships, digging into what clients actually need, and making sure they feel supported at every step. Along the way, I’ve driven adoption, retention, and growth by mixing data-driven insights with a practical, hands-on approach. But at the heart of it all, I believe success comes from genuine partnership—working side by side with customers, solving challenges together, and celebrating wins along the way.
United States
Florence
Computer Software
Relationship Building, Client Services, Interpersonal Skills, Software as a Service (SaaS), Customer Experience Management, Customer Service Training, Strategy, Global Regulatory Compliance, Customer Journeys, Onboarding, Call Center Development, Customer Engagement, Customer Retention, Customer Experience, Customer Satisfaction, Build Strong Relationships, Customer Success, Leadership, Credit Cards, Business Analysis
Experience
Enterprise Customer Success Manager
AlertMedia
Senior Customer Success Manager
BlueJeans by Verizon
Remote
Senior Customer Success Manager
RingCentral
Remote
Vice President, Merchant Services
TIB, N.A.
Dallas-Fort Worth Metroplex
Sr. Project Manager / Analyst, Interchange and Compliance
Heartland
Dallas-Fort Worth Metroplex
Heartland Payment Systems acquired Alliance Data (Network Services division) in May 2008.
Payments Industry Consultant
Jennifer C Barnes
Dallas-Fort Worth Metroplex
Provided business consultation, sales training and negotiation services to ISOs and ISAs.
Director - Client Services
First American Payment Systems
Dallas-Fort Worth Metroplex
Sr. Relationship Manager - Strategic Partner Channel
Chase
Dallas-Fort Worth Metroplex
Education
University of Tennessee at Martin
Criminal Justice
Jennifer (Barnes) Howell 's Contact Information
Phone
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