Jeff Heichel
Vice President, Used Truck Operations @ Navistar Inc
About
“Hands-on” senior leader with extensive operations and finance experience. Valued for engaging and enthusiastic leadership style that generates superior results through creation and execution of business strategies and plans. Recognized for building effective teams and forging strong business relationships focused on change management and execution. Proven ability to successfully apply business concepts in multiple environments. Consulting contract in 2013 with Navistar on used truck industry led to 2015 appointment as Vice President of Navistar's Used Truck Operations. Other experiences include: ➢ Key member of leadership teams as senior finance leader for many functional areas: • Purchasing/Supply Chain/Logistics • Information Technology • Sales and Marketing • Audit and Risk Management • Manufacturing • Staff Functions ➢ 7 years as senior operating executive for GM’s $10B wholesale used vehicle portfolio and dealer-facing retail used vehicle activities o Drove dramatic 10X sales growth of GM Certified Used Vehicles in 2 years o Chaired National Auto Auction Association task force developing common industry metrics o Orchestrated mix of online and physical auction sales venues to maximize returns o GM Chairman Honors for major role in strategy and negotiations of 51% divestiture of GMAC ➢ Leadership of two large global finance teams and two unique international assignments ➢ Other Select Key Competencies • Strategic and Business Planning • Cost Control and Reduction • Budgeting, Forecasting and Analysis • Divestitures/Contract Negotiations • Internal Controls and Risk Management • Integrations and Consolidations • Used Vehicle Industry and Remarketing • Sales Strategy, Objectives and Pricing • Supplier, Vendor and Dealer Relations • Staff Reorganizations and HR Planning
United States
Birmingham
Truck Transportation
Strategic Planning, Business Planning, Corporate Finance, Team Building
Experience

executive director, finance global purchasing and supply chain
general motors
Senior Finance Executive reporting to VP-Global Purchasing and Supply Chain (GPSC); managing global spend of $80B direct material and $8B logistics. Led 60 member Finance team with global coordination/reporting responsibility. Organized and led global team of GM's senior finance executives to assess & mitigate worldwide impact of Japanese Tsunami crisis; highly successful 60 day, 24/7 effort. Directed major initiative to identify total raw material costs and commodity exposures throughout the multi-tier supply chain leading to improved risk management and cost opportunities. Developed and implemented strategy to update payment terms, driving $400M improvement in cash flow. Collaborated with vehicle management teams on major audit remediation activity for enterprise-wide advance purchasing function. Implemented Total Enterprise Cost concept to reflect "non-traditional" costs in international sourcing decisions - this addressed a long-term issue with purchasing strategy.

finance director of global it operations
general motors
Senior finance executive reporting to CIO; managed global IT spend of $2.7B and 100 member staff. Led major turnaround of IT finance. Included staff reorganization and an enterprise-wide global review of finance practices and key business drivers to align function with outsourced delivery model. Drove 35% reduction in manpower costs. Developed and implemented new IT Finance reporting model to drive global transparency across GM's complex structure of regions, processes, and Global Service Contracts. Rebuilt IT Finance Team morale and organizational respect by developing IT-tracking tools and conducting fact-based and rigorous financial reviews. Led IT Finance organization through bankruptcy, reducing complexity and lowering spend by 20%.

director, used vehicle activities group
general motors
Executive in charge of both wholesale and retail activities for GM's Used Vehicle portfolio. Annual remarketed revenues ranged from $8B to $12B. Responsible for contract negotiations, supplier relationships, integration activities with GMAC, strategic sales mix between online and physical auction sales venues, staff reorganization, and remarketing divestiture strategy. Key used vehicle/certified spokesperson for GM to media and industry events; hosted annual meeting with guidebooks to maximize new vehicle exposure/residual values to key decision makers. Drove dramatic 10X sales growth in GM's Certified Used Vehicles in 2 years with strategic marketing, operations and sales plans. Chaired industry-wide National Auto Auction Association task force on performance metrics.

finance director, fleet and commercial operations
general motors
Senior Finance Executive for all of GM's Fleet & Commercial Operations, representing over 25% of GM's sales volume. As first Finance Executive for this group, led strategic review of divisional best practices and implemented new policies, procedures and business approaches in support of this newly consolidated business function after major sales & service reorganization. Managed sales activity to federal, state and local municipalities through the GM Bid Center.

finance director, cadillac motor division
general motors
Senior Finance Executive reporting to Cadillac VP and General Manager, responsible for pricing, incentives, internal controls and accounting activities. Finance executive for planning and development of first Cadillac Escalade.

director of audit, vehicle sales, service and marketing
general motors
Directed 100-member field staff with 6 regional managers. Changed strategic approach of dealer audit team from a "chargeback" first mentality to a cooperative relationship with dealers, focused on risk management. Expanded job scope to include internal audit risk management activities during tenure.

area controller
vauxhall motors ltd
Major manufacturing and vehicle assembly facility for GM's European Operations. Lead executive in securing a grant from British Government for £40M. Grant was key to major capital and employment expansion at plant.

vice president, used truck operations
navistar inc
Senior used truck operations executive responsible for all operational activities for Navistar's used truck organization. Manage performance of 3rd party support providers (logistics and inspection services), including development and implementation of performance dashboards to drive continuous improvement of service standards. Responsible for used truck reconditioning spend at proprietary Used Truck Reconditioning Center and 15 Used Truck Centers (UTC's). Leadership for Navistar's Diamond Renewed OEM Certification program and lean evaluations with associated improvements at all Used Truck Centers.

principal
mih enterprises
* Professional services firm specializing in leadership, strategy, finance and used vehicles. * Developing used vehicle export and auction strategy for major OEM * Determined commercialization of a business venture in used vehicles for an IT services company * Developed strategy and financials for a divestiture in construction industry as a consultant to the owner of holding company focused on small business and wealth creation strategies
Education
central michigan university
management
walsh college
marketing
Activities and Societies: President, Delta Mu Delta Society
Jeff Heichel's Contact Information
Phone
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